here!
I’m your shopping assistant for PC builds, upgrades, and everything tech.
Got questions? Ask away!
Start a conversationAny questions? Ask CelesteSM will help you find out quickly.




Unable to connect to my phone?
1. Make sure your phone's Bluetooth and network are enabled.
2. Follow the manual to perform a factory reset on the tracker.
3. Go to your phone's Settings - Google - All Services - Devices - Scan for nearby devices.
How do I reset my tracker?
1. Double-click the button.You'll hear 1 beep.
2. Then quickly tap the button 4 more times and on the 5th press, press and hold the button untilyou hear a long chime ike "ring-ing-ing-ing'
Why isn't my location information updating?
Tag sends out a Bluetooth signal.Nearby anyones phones help locate it by sharing their location. So it no phone is nearby you won't see a new location update.
For real-time track, you'll need a GPS tracker but they're bigger and need monthly fee.
How do I turn my tracker on and off?
To power ON:
Press and hold the button until you hear a long chime (like "ring-ring-ring-ring
To power OFF:
Press and hold the button for 3-5 seconds, then release.
You will hear 2 short beeps.




Unable to connect to my phone?
1. Make sure your phone's Bluetooth and network are enabled.
2. Follow the manual to perform a factory reset on the tracker.
3. Go to your phone's Settings - Google - All Services - Devices - Scan for nearby devices.
How do I reset my tracker?
1. Double-click the button.You'll hear 1 beep.
2. Then quickly tap the button 4 more times and on the 5th press, press and hold the button untilyou hear a long chime ike "ring-ing-ing-ing'
Why isn't my location information updating?
Tag sends out a Bluetooth signal.Nearby anyones phones help locate it by sharing their location. So it no phone is nearby you won't see a new location update.
For real-time track, you'll need a GPS tracker but they're bigger and need monthly fee.
How do I turn my tracker on and off?
To power ON:
Press and hold the button until you hear a long chime (like "ring-ring-ring-ring
To power OFF:
Press and hold the button for 3-5 seconds, then release.
You will hear 2 short beeps.