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Pros: Customer service will politely reply and the value of that response is noted.
Cons: In the Other section I posted my original review.
The person signed as: ASRock Support did not address the one issue that I needed to be addressed (Flexible USB 2.0 header for front panel is a no go). He did, however, advise me to contact his department again. To compensate ASRock for that lack of customer support I have revised my rating from 2 stars to 1 star.
Other Thoughts: Pros:
Flexible USB 2.0 header for front panel is a no go. Poor selection of drivers on Asrock website. No individual drivers for USB , just AMD all in one. No bios update file on website, update must be performed online from within bios.
Install LAN driver from disk. Update bios from within uefi interface. Then install other drivers. They will reinstall from Microsoft when you update bios unless you update bios before you install the drivers.
ASRock Response:Dear Raymond,
We sincerely apologize for any inconvenience this may have caused you.
The USB controller is built-in with AMD chipset. So the driver for USB is also provided by AMD as well.
For the BIOS update, it can be done either in the BIOS or download from link below.
BIOS download link: http://www.asrock.com/mb/AMD/FM2A68M-DG3+/?cat=Download&os=BIOS
If you have any technical support inquiry, please contact us at http://www.ASRock.com/Support/tsd.asp
We will assist you shortly.
Tech Support Email: http://www.ASRock.com/Support/tsd.asp
Pros: Lots of features. Easy to install.
Cons: Error 54. I called Biostar tech support several times but got no answer. Eventually I caught someone at another extension who entered my problem into the system and promised a call back. I'm still waiting for the return call. In the meantime searched for error 54 at Biostar's website but found no results. There was some helpful information on another manufacturer's website that indicated a RAM error. I swapped the RAM from the recommended slots into the vacant slots and it worked.
Other Thoughts: In the past I've had good luck with Biostar support. Not so much this time.READ FULL REVIEW
This review is from: ASRock 960GC-GS FX AM3+/AM3/AM2+ AMD 760G Micro ATX AMD Motherboard
Pros: Can't think of any
Cons: Wasted time and money on two of these. They post but fail to install Windows. 0x0000007b errors on both boards. Tried with various CPU's and different RAM in 2 different cases.READ FULL REVIEW