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This review is from: Roxio Creator 2012 Pro
Other Thoughts: I went to uninstall the old product and low and behold when I went to restart the computer to install the newest version, my computer crashed and will not restart in anyway or any mode. I tried everything to get my computer to run, but nothing will work. I decided to contact Roxio and found they have no customer phone support and will not help me by email because in their words “I would like to help you with the issue you have in Roxio Creator. Unfortunately, Roxio Creator and all other versions prior to it are now no longer sold or supported by Roxio and hence are called as legacy products. I know this is not the answer you want to hear and if I put myself in your shoes it would be frustrating for me too. Unfortunately, our hands are tied up at this situation.” So Roxio won’t even help you at all especially if it’s their products that caused the problem. Do not purchase this product, it will only bring you heartache when you go to uninstall it in the future. I lost everything!READ FULL REVIEW