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OCZ Obsidian 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model OCZ3OB1600LV4GK
  • Verified Owner
  • neweggOwned For: 1 day to 1 week

Pros: Very good performance

Cons: OCZ tech support sucks big time

Other Thoughts: When I got this pair of DRAM modules, I plugged them, cleared BIOS (no overclocking at all!), adjusted DRAM voltage, tested with MemTest86+ and saw memory errors. Then tested every module individually and found only one was faulty. Tried to increase timings a lot and decreasing frequency to a minimum but it didn't help. That's not good but this happens.

I wanted OCZ's advanced RMA to get a replacement ASAP so I opened a ticket with OCZ at 5AM PST with all the information I had and no one called me that day. I called them next morning and was told a technician would definitely call me but no one did. Meaning no one cared to do anything for 2 FULL business days.

So I went ahead with Newegg's RMA, put my parcel to a drop box, came home, and found an email from OCZ. And you know what? That guy asked things they were in the ticket like my CPU and motherboard and recommended troubleshooting steps I'd already performed and reported. Looked like he didn't even bother to read the ticket.


Timur T.'s Profile

Display Name: Timur T.

Date Joined: 10/05/10

  • Reviews: 1
  • Helpfulness: 0
  • First Review: 02/22/11
  • Last Review: 02/22/11
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