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4 out of 5 eggs Perfect Product, Questionable Support. 09/28/2016

This review is from: CyberPower Smart App Sinewave PR1500LCDRTXL2U 1500 VA 1500 Watts 8 Outlets UPS

Pros: This thing is HUGE, Run time is great, and the LCD is actually mildly useful. Batteries are easily swapped and you dont have to use OEM packs. Software is a little rough around the edges yet has great functionality but alas it is a piece of enterprise software.

Cons: I lost the screws for the ears for this thing, dont do that. After many emails and calls they are sending me out a set of screws after being unable to just tell me what size the screws were for the unit so I could just go buy them local. Took around 2 weeks to get screws, its a good thing I was sitting around waiting for them to complete assembly.

Other Thoughts: Overall this is great. Loss of the screws is MY FAULT only, but the lack of knowledge and inability to get mundane knowledge and parts out in a timely fashion makes me doubt their abilities to fulfill any real problems that could occur with this unit in the future.

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G.SKILL TridentZ Series 64GB (8 x 8GB) 288-Pin DDR4 SDRAM DDR4 3200 (PC4 25600) Intel X99 Platform Desktop Memory Model F4-3200C16Q2-64GTZKW
  • Verified Owner
  • neweggOwned For: 1 week to 1 month

Pros: XMP runs perfect 6800k , Set it and forget it. They run cool and stable

Cons: None that I can find

Other Thoughts: this was a big kit that im using for a VMware machine and I am very impressed by the kit.

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CyberPower PFC Sinewave Series OR1000PFCLCD 1000 VA 700 Watts 8 Outlets UPS
  • Verified Owner
  • neweggOwned For: 1 month to 1 year

Pros: Physically arrived perfectly with enough packaging, controls were good, screen was a nice addition to UPS units. All the plugs are battery backup with none of the semi-useless "surge only" plugs wasting space on the back of the unit.

Cons: After initial charging of the unit to full charge both the original item AND the rma'd replacement have terrible coil whine with a 0/2 ratio in my experience and the shipping charges usually associated with this I would recommend to stray away from this model because it seems to have a manufacturing defect.

Other Thoughts: I really really wanted this item to be perfect and it was so close to it but with a HUGE problem that the UPS should not be louder than the things its plugged into..

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Anonymous's Profile

Display Name: Anonymous

Date Joined: 08/07/04

  • Reviews: 35
  • Helpfulness: 12
  • First Review: 06/02/08
  • Last Review: 09/28/16
  • Most Favorable Review: 5 out of 5 eggs
  • Most Critical Review: 2 out of 5 eggs
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