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EVGA GeForce GTX 980 04G-P4-2986-KR 4GB FTW GAMING w/ACX 2.0, 26% Cooler and 36% Quieter Cooling Graphics Card
  • Verified Owner
  • neweggOwned For: 1 week to 1 month

Pros: Card played Evolve at max settings, average of 60 FPS. Was stable when not under full load. Card looked cool, installed easily, great protective packaging and acessories.

Cons: Card could not handle running under full load for an extened period of time and would BSOD with error nv1ddmkm.sys. The only fix to recover the card was to completely shutdown the system, drain all power out of the MOBO, then restart.

While I appreciate EVGA's customer service, I am now stuck paying for shipping to EVGA for their bad product. I have always found this unacceptable when the fault lies with their product, they should be absorbing this cost and putting an increased ownership cost on the customer.

Other Thoughts: The representative asked me if I had purchased advanced RMA when I had asked if they were paying for shipping. He said I should have selected that option when I purchased the card from newegg. Last time I checked, that is not an option. The cost savings I enjoyed from buying this card on sale has now been voided and I will receive a "refurbished" card instead of a new retail purchase. Sort of a double slap in the face.

READ FULL REVIEW
EVGA GeForce GTX 980 04G-P4-2986-KR 4GB FTW GAMING w/ACX 2.0, 26% Cooler and 36% Quieter Cooling Graphics Card
  • Verified Owner
  • neweggOwned For: 1 week to 1 month

Pros: Card played Evolve at max settings, average of 60 FPS. Was stable when not under full load. Card looked cool, installed easily, great protective packaging and acessories.

Cons: Card could not handle running under full load for an extened period of time and would BSOD with error nv1ddmkm.sys. The only fix to recover the card was to completely shutdown the system, drain all power out of the MOBO, then restart.

While I appreciate EVGA's customer service, I am now stuck paying for shipping to EVGA for their bad product. I have always found this unacceptable when the fault lies with their product, they should be absorbing this cost and putting an increased ownership cost on the customer.

Other Thoughts: The representative asked me if I had purchased advanced RMA when I had asked if they were paying for shipping. He said I should have selected that option when I purchased the card from newegg. Last time I checked, that is not an option. The cost savings I enjoyed from buying this card on sale has now been voided and I will receive a "refurbished" card instead of a new retail purchase. Sort of a double slap in the face.

READ FULL REVIEW
EVGA GeForce GTX 980 04G-P4-2986-KR 4GB FTW GAMING w/ACX 2.0, 26% Cooler and 36% Quieter Cooling Graphics Card
  • Verified Owner
  • neweggOwned For: 1 week to 1 month

Pros: Card played Evolve at max settings, average of 60 FPS. Was stable when not under full load. Card looked cool, installed easily, great protective packaging and acessories.

Cons: Card could not handle running under full load for an extened period of time and would BSOD with error nv1ddmkm.sys. The only fix to recover the card was to completely shutdown the system, drain all power out of the MOBO, then restart.

While I appreciate EVGA's customer service, I am now stuck paying for shipping to EVGA for their bad product. I have always found this unacceptable when the fault lies with their product, they should be absorbing this cost and putting an increased ownership cost on the customer.

Other Thoughts: The representative asked me if I had purchased advanced RMA when I had asked if they were paying for shipping. He said I should have selected that option when I purchased the card from newegg. Last time I checked, that is not an option. The cost savings I enjoyed from buying this card on sale has now been voided and I will receive a "refurbished" card instead of a new retail purchase. Sort of a double slap in the face.

READ FULL REVIEW

Brian W.'s Profile

Display Name: Brian W.

Date Joined: 05/13/03

  • Reviews: 3
  • Helpfulness: 2
  • First Review: 03/07/08
  • Last Review: 03/20/15
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