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Gateway Desktop PC FX6860-UR21P (DT.GD5AA.002) Intel Core i7 3770 (3.40 GHz) 8 GB DDR3 1 TB HDD AMD Radeon HD 7770 2GB Windows 7 Home Premium 64-Bit
  • Verified Owner
  • neweggOwned For: 1 week to 1 month

Pros: I had an aging Dell XPS8100 that had worked good for the past 2 ½ years, but I wanted a new computer, so I started looking and found this Gateway. It looked like it was a great value with great features, but upon checking I found that the documentation/manufacturers support was weak. So figured that I would go for another Dell, after all the 8100 had served me well and Dell had good documentation/support, but that was a big mistake. Long story short: I bought the best Dell XPS8500 that Newegg has, but it had a major problem and I sent it back. The replacement Dell XPS8500 that Newegg sent me also had the same major problem that the 1st one had. That is when I found out that recently Dell is having lots of problems and although they have lots of support, its poor at best (see my review of Dell's XPS8500 here on Newegg under the name “Former Dell Customer”, also check out PC World and Consumer Report's review of Dell's products/support). I gave up on Dell and bought this Gateway and its been working great for the past couple of weeks. In addition, I like the case and features better than the Dell and the computer inside is built better than the Dell. I just wish I had bought this Gateway in the 1st place, that would have saved me a month's worth of Dell headaches!!

Cons: The documentation is weak and the internet reports of weak support from Gateway.

Other Thoughts: Although I an somewhat concerned about Gateway's lack of documentation/support, I figure as long as the computer doesn't have the borderline design flaw that the Dell has, then if and when there is a problem with this Gateway, I have enough computer skills I should be able to handle any support that may be lacking from Gateway. So in conclusion: I ratter have a good computer that might need support that is weak, than a OK computer that has lots of support, because more than likely you'll be needing it!

READ FULL REVIEW
Gateway Desktop PC FX6860-UR21P (DT.GD5AA.002) Intel Core i7 3770 (3.40 GHz) 8 GB DDR3 1 TB HDD AMD Radeon HD 7770 2GB Windows 7 Home Premium 64-Bit
  • Verified Owner
  • neweggOwned For: 1 week to 1 month

Pros: I had an aging Dell XPS8100 that had worked good for the past 2 ½ years, but I wanted a new computer, so I started looking and found this Gateway. It looked like it was a great value with great features, but upon checking I found that the documentation/manufacturers support was weak. So figured that I would go for another Dell, after all the 8100 had served me well and Dell had good documentation/support, but that was a big mistake. Long story short: I bought the best Dell XPS8500 that Newegg has, but it had a major problem and I sent it back. The replacement Dell XPS8500 that Newegg sent me also had the same major problem that the 1st one had. That is when I found out that recently Dell is having lots of problems and although they have lots of support, its poor at best (see my review of Dell's XPS8500 here on Newegg under the name “Former Dell Customer”, also check out PC World and Consumer Report's review of Dell's products/support). I gave up on Dell and bought this Gateway and its been working great for the past couple of weeks. In addition, I like the case and features better than the Dell and the computer inside is built better than the Dell. I just wish I had bought this Gateway in the 1st place, that would have saved me a month's worth of Dell headaches!!

Cons: The documentation is weak and the internet reports of weak support from Gateway.

Other Thoughts: Although I an somewhat concerned about Gateway's lack of documentation/support, I figure as long as the computer doesn't have the borderline design flaw that the Dell has, then if and when there is a problem with this Gateway, I have enough computer skills I should be able to handle any support that may be lacking from Gateway. So in conclusion: I ratter have a good computer that might need support that is weak, than a OK computer that has lots of support, because more than likely you'll be needing it!

READ FULL REVIEW
Gateway Desktop PC FX6860-UR21P (DT.GD5AA.002) Intel Core i7 3770 (3.40 GHz) 8 GB DDR3 1 TB HDD AMD Radeon HD 7770 2GB Windows 7 Home Premium 64-Bit
  • Verified Owner
  • neweggOwned For: 1 week to 1 month

Pros: I had an aging Dell XPS8100 that had worked good for the past 2 ½ years, but I wanted a new computer, so I started looking and found this Gateway. It looked like it was a great value with great features, but upon checking I found that the documentation/manufacturers support was weak. So figured that I would go for another Dell, after all the 8100 had served me well and Dell had good documentation/support, but that was a big mistake. Long story short: I bought the best Dell XPS8500 that Newegg has, but it had a major problem and I sent it back. The replacement Dell XPS8500 that Newegg sent me also had the same major problem that the 1st one had. That is when I found out that recently Dell is having lots of problems and although they have lots of support, its poor at best (see my review of Dell's XPS8500 here on Newegg under the name “Former Dell Customer”, also check out PC World and Consumer Report's review of Dell's products/support). I gave up on Dell and bought this Gateway and its been working great for the past couple of weeks. In addition, I like the case and features better than the Dell and the computer inside is built better than the Dell. I just wish I had bought this Gateway in the 1st place, that would have saved me a month's worth of Dell headaches!!

Cons: The documentation is weak and the internet reports of weak support from Gateway.

Other Thoughts: Although I an somewhat concerned about Gateway's lack of documentation/support, I figure as long as the computer doesn't have the borderline design flaw that the Dell has, then if and when there is a problem with this Gateway, I have enough computer skills I should be able to handle any support that may be lacking from Gateway. So in conclusion: I ratter have a good computer that might need support that is weak, than a OK computer that has lots of support, because more than likely you'll be needing it!

READ FULL REVIEW

Robert S.'s Profile

Display Name: Robert S.

Date Joined: 10/01/06

  • Reviews: 6
  • Helpfulness: 3
  • First Review: 04/13/09
  • Last Review: 11/28/12
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