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Kaspersky Pure 2.0 - 3 User
  • Verified Owner
  • neweggOwned For: 1 month to 1 year

1 out of 5 eggs Totally unresponsive support 06/27/2012

This review is from: Kaspersky Pure 2.0 - 3 User

Pros: Works OK. Catches bad stuff

Cons: When something goes wrong, their support is virtually useless. I installed a 3 user license nd two days ago, Kaspersky KILLED THE LICENSE on one of my systems. I am in a lop with their support who seem to only be able to cut and paste from their worthless FAQSs. FWIW, if you search, it seems that others are having the same problem and are getting the same level of worthless support. I am moving to another AV product on my affected machine and will be moving the other 2 also. Another product (also sold by Newegg) has phone and chat spport. Kaspersky is email only.


Steven H.'s Profile

Display Name: Steven H.

Date Joined: 07/10/04

  • Reviews: 1
  • Helpfulness: 1
  • First Review: 06/27/12
  • Last Review: 06/27/12
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