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NETGEAR R7000 Nighthawk AC1900 Dual Band Wireless Gigabit Smart Home Router
  • neweggOwned For: 1 month to 1 year

1 out of 5 eggs DOA after 7 months 08/11/2014

This review is from: NETGEAR R7000 Nighthawk AC1900 Dual Band Wireless Gigabit Smart Home Router

Pros: easy setup, good wired performance

Cons: inconsistent wireless, lots of rebooting, poor service life, miserable t o get customer service.

Other Thoughts: Was disappointed from the beginning..wireless was glitchy and as others have reported I would have to reboot regularly as wireless performance would degrade. Wired performance was great..but all wired stopped working doesn't even light up. Tried to contact them and it is something out of a bad comedy sketch. i just want to find out the cost of repair to decide if I should throw this out and move on or give it a shot...I cannot even call them without paying a per minute fee because it is more then three months..i can not chat with them as it is more then three months. I can fill out a long form to send an email that they hopefully will eventually answer if they decide to get around to it. I had figured buying their premium product (at the time was 250 bucks or so) would entitle me to at least the courtesy of a quote for repairing it...all my other routers have lasted much longer then this, and I will probably move on to another brand.


Marc G.'s Profile

Display Name: Marc G.

Date Joined: 04/03/06

  • Reviews: 1
  • Helpfulness: 1
  • First Review: 08/11/14
  • Last Review: 08/11/14
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