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ASUS ROG Gladius 90MP0081-B0UA00 Steel Grey 6 Buttons 1 x Wheel USB Wired Optical 6400 dpi Gaming Mouse
  • Verified Owner
  • neweggOwned For: 1 month to 1 year

Pros: High quality components, solid feel to everything from buttons to mouse construction. Rubber on the sides is nice. Tracks very accurately, and you're able to set the acceleration profiles. Best of all, your settings are stored on the mouse

Cons: My only real complaint with this mouse is that if you're using it under OSX, the ASUS software will not find the device as is. You have to plug it into a Windows box first, then the driver will detect their mouse needing a firmware update. Once I updated the firmware, it works flawlessly and the software under OSX finds it. Kinda odd their OSX software can't detect an older version of firmware and update it.

Other Thoughts: Asus technical support was useless in trying to get my issue with the firmware figured out. I realize I was probably talking to a level 1 tech, but, it's kind of ridiculous when they ask where you got the driver from, only to have the tech agent tell you that's the wrong version and link you to the exact same file you gave them seconds before. Thankfully, I figured the solution out on my own.

Matrox DS1/HDMI Thunderbolt Docking Station for MacBook Pro and MacBook Air
  • neweggOwned For: more than 1 year

Pros: It kind of works, when it's not bugging out.

Cons: This will be the last Matrox product I ever purchase for personal or professional use. I got this dock for use at work. I write software, so I depend upon multiple monitors for work. This seemed perfect at first glance, however, I started having issues with what I thought, were related to my MacBook Pro. The unit refused to boot past a black screen sometimes. I attributed this to a Mac error until one day I unplugged the DS1 dock. Low and behold, the Mac instantly booted. Turns out, this dock can keep the unit from booting occasionally. I can deal with that issue. The larger issue to me is that the video randomly drops out on the monitor hooked to the DS1. There is no rhyme or reason to this happening and it's quite annoying.

The deal breaker for me was when I contacted Matrox and explained this issue and they started out by initially telling me there was no known issue with these units. A few more emails in, after I repeat my issue over and over to the exact same tech (as well as replying back and including the original text), it's clear he a- doesn't care, b- doesn't read my replies. He ends on a note saying that they have contacted Apple about the issues regarding their thunderbolt docks and claim these issues to be related to Apple. Funny, the first email stated they knew of no issues with these units, and now all of a sudden, they have known faults that, of course, aren't faults of their own. He ended the email by letting me know that I'm beyond the warranty period, the DS1 is now discontinued and superseded, and that also even if they had agreed to RMA my unit, the problem "might not even be resolved". So, it's clear to me they care little for their reputation or for their customer service. Goodbye Matrox - I'll find another company to spend my cash on who actually cares about their customers and their CS reputation.

Other Thoughts: I will never again purchase anything from Matrox. Their customer service is by far one of the worst experiences I've had.

G.SKILL Ripjaws X Series 16GB (2 x 8GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model F3-1600C9D-16GXM
  • Verified Owner
  • neweggOwned For: 1 day to 1 week

Pros: After taking a chance on another well known brand of ram in order to try to get lower voltage/latency and tighter timing values, I had nothing but issues with constant freezing and locking up on my new build. After racking my head for days trying to work through bios settings, drivers, and other software solutions with no change in results, I swapped in my old G.Skill ram and instantly the problems disappeared! Thanks to NewEgg's awesome customer service, I was able to painlessly return the other brand's problematic memory and instead purchased this.

I couldn't be happier! Works flawlessly, as all G.Skill ram I've ever had! I'll likely never stray from this brand again! +1 for their lifetime warranty too, although I've never had to use it! :D In the end, it was my own fault for trying to go with another brand, but once again, G.Skill saves the day! Your products rock! Keep it up! Customer for life!

Cons: No cons! Very happy with my purchase!


John L.'s Profile

Display Name: John L.

Date Joined: 09/21/01

  • Reviews: 9
  • Helpfulness: 7
  • First Review: 07/02/14
  • Last Review: 10/05/15
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