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ASUS Laptop F75VD-NS51 Intel Core i5 3rd Gen 3230M (2.60 GHz) 6 GB Memory 750 GB HDD NVIDIA GeForce GT 610M 17.3
  • Verified Owner
  • neweggOwned For: 1 month to 1 year

Pros: Great machine for the money. Quick with no hardware/software issues.

Cons: Screws were all apparently loose. Did not notice they were loose/missing until I found the top cover of the laptop was popping up when the screen was open. After noticing three were missing and I heard something rattling around in the computer. I removed the battery and found the two screws there were loose and had been trapped under the battery.

Other Thoughts: After reinstalling/tightening the two screws I actually had recovered (one in the corner to keep the cover from bending when opening the screen, the other near the battery compartment to support the lower cover from falling down near the battery compartment), I went around and tightened any loose screws left. They all were very loose and had more than a comfortable amount of turns left from the screw driver as I tightened..... Not very pleased by this and I need new screws that fit the threads in the case... Going to call ASUS support and find out if I can get screws.

Like I mentioned before, the computer runs great and I have no other issues. Maybe I got lucky, but I don't appear to have the disk drive problem others had.

My sister purchased this laptop after I advised her on New Egg and ASUS being fantastic. I still feel that way but obviously there was a quality control issue here. Never have I received loose screws in a product....sad.
I only write this review so that New Egg and/or ASUS rep will see how many had an issue and steps will be taken. Its discontinued so I feel that either this model was on its way out anyway or they are controlling a situation.

I hope New Egg or ASUS will contact my sister and see to her satisfaction as I told her how great both companies are. Either way, I'm on the horn with ASUS tomorrow to try and get some screws.


Carey C.'s Profile

Display Name: Carey C.

Date Joined: 08/27/13

  • Reviews: 1
  • Helpfulness: 0
  • First Review: 11/26/13
  • Last Review: 11/26/13
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