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AVG Protection 2015 - Unlimited Devices / 2 Years (Internet Security)
  • neweggOwned For: 1 month to 1 year

2 out of 5 eggs Works, Questionable customer service 01/16/2015

This review is from: AVG Protection 2015 - Unlimited Devices / 2 Years (Internet Security)

Pros: Works OK, nice features but typical for home antivirus.

Cons: Received notice my one-year subscription would expire in a month. Clicked to renew and received confirmation but didn't pay much attention intending to load it on expiration date. My error. The company treated it as new subscription rather than renewal and I effectively lost a month of coverage because of the overlap. The year starts at purchase, not installation. I wrote customer service about it and after a week, no response. Had similar experience with AVG customer service regarding AV for Home Server which was discontinued. Had a problem getting AVG off the server and got a solution from internet forums rather than the company. Default settings announce periodic updates on-screen at boot-up although updates are done automatically. It is somewhat jarring and intrusive to see the announcement pop-ups. Not so much that I looked into how to silence them Lazy customer. One thing I learned about renewals, it is cheaper to wait for a sale and buy the subscription all over again from Newegg. Just watch the timing.

Other Thoughts: Dealing with the company to address a problem is frustrating, but when isn't it these days no matter the vendor? Customer service is a thankless task for any company and some do it better than others. The product works and if the price is right I'll still use it, just watch my timing and read the invoices a bit more carefully. Docked 3 eggs for difficulty with customer service and web page that requires considerable hunting to find a way to contact them.

Car Dash Cam Captures What Really Happens after an Accident / Ticket
  • Verified Owner
  • neweggOwned For: 1 day to 1 week

3 out of 5 eggs OK for the price 10/28/2014

This review is from: Car Dash Cam Captures What Really Happens after an Accident / Ticket

Pros: Works as advertised. Decent picture where there is enough light. Records sound with video. Mount makes positive grip on windshield. Battery backup and 32 GB SD card capacity. Video screen rotates so you can record "selfie."

Cons: So far, poor low light performance. Setup is not intuitive, but figured it out. ON/OFF switch seem to only work in battery mode. Stays on as long as power is applied through the USB port. Windows couldn't find drivers for the USB device, no support found yet but will keep looking. The "door" cover for the USB port is a long piece of thin plastic and flops out loose from one end whenever the USB or power chord is plugged in. Likely it will break off in time. The field of view, as one review notes, is somewhat narrow, more like a "normal" lens than wide angle. Good enough for the purpose I suppose.

Other Thoughts: I bought two of these because the price was low enough to experiment. I guess I'm satisfied they can be useful, if a bit quirky in operation. OK so I didn't read the instructions, small print. Forging ahead, I inserted the battery, plugged in the USB to a computer and it came on and started recording. One can press the button to the right of the on/off button and it will stop. Controls consist of the on/off button, an un-marked button to the right of that, and on the screen bezel, "Menu" button to open the two-page menu, the up/down buttons and the "Mode" button to select menu items. Pressing "mode" will toggle between menu pages. One page controls operation, the second is for setup. Up and down buttons select features. Pressing the button to the right of the on/off button then selects within the menu and sets the selection. I guess that is the "OK" button since it is not marked. Will read instructions to see. Planted the camera on the windshield this AM for the drive to work with no initial setup. It recorded in short files. There doesn't appear to be any drop in time between the end of one file and beginning of another. There are interval choices and a "continuous" on/off choice. The on/off power button seems only to work when on the battery. Whenever external power via the USB cable, or car-power chord is plugged in (both fit to the USB jack on the device) the camera is "on." You can stop it from recording by pressing the (unmarked) button to the right of the power button. If you select the motion sensor "on" feature, it will start recording on any motion whenever plugged in to a power turning it off. It came set to PAL for TV playback. You have to go to the menu to change it to NTSC. Likely that is why Windows Media Player froze after playing a few minutes (from card inserted in a reader). For an inexpensive dash-cam it can be made to work and does what it is advertised to do. No AV cable is supplied, it uses an earphone like plug for video out. The video is pretty sharp as long as you have sufficient light. You wouldn't use it to record your family vacation. More when I either read the instructions or get more experience with it.

Vivitar Classic Series 7X35 Magnification 35 mm Outdoor Binoculars
  • Verified Owner
  • neweggOwned For: 1 week to 1 month

3 out of 5 eggs Does the job 07/28/2014

This review is from: Vivitar Classic Series 7X35 Magnification 35 mm Outdoor Binoculars

Pros: The price was right. Lightweight, comes with a carry bag and has decent optics.

Cons: Binoculars were missing one of the lens covers, though delivered in a sealed plastic bubble pack. Not a problem as folks would likely leave them off. The focus mechanism was loose and floppy and the eye correction was hard to turn. Two eggs off for missing part and cheap feel to the focus mechanism.

Other Thoughts: Overall this is a decent value for the price and as one reviewer put it, a good pair of binoculars to toss in the back of the car or truck for occasional use. Not a big deal if lost. Quality of image is sufficient for most uses I have for them. One would expect OK-to-good optics from Vivitar and you get that.


Anonymous's Profile

Display Name: Anonymous

Date Joined: 01/16/04

  • Reviews: 12
  • Helpfulness: 3
  • First Review: 09/16/04
  • Last Review: 02/18/16
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