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D-Link DSM-312 MovieNite Plus Streaming Media Player
  • Verified Owner
  • neweggOwned For: 1 day to 1 week

1 out of 5 eggs Don't Buy This!!! 12/29/2012

This review is from: D-Link DSM-312 MovieNite Plus Streaming Media Player

Pros: Can't think of any.

Cons: Doesn't work at all. I bought two of these and neither one worked for more than a day. Doesn't have much WIFI range, less than 20ft, and was pretty slow. Take my work for it, buy something else.

Hanns·G HH-251HPB Black 24.6
  • Verified Owner
  • neweggOwned For: 1 month to 1 year

Pros: I bought this monitor for the size, price and faith in Newegg that the product was good. Plus they would stand behind it.

Cons: The monitor had a very slight giggle in the lower left corner from the start but I lived with it. After 5 months the video would only work for about 5 seconds, then go to black. Power off/on , same thing. I finally called for support.
Since the monitor was 5 months old, Newegg directed me to Hannspree, what a joke! They have a funny idea of tech support. Not only did I e-mail 3 times without a response, I waited on hold for over an hour 3 times. When I finally talked to someone, I was told they would try to repair it if I sent it in, without offering any way of getting a box, (I know, I should have kept the original longer!). After being out of video for 3 days already, I asked if they would send me a replacement covered by a credit card? Sorry, no was the answer. I will never buy this product again and am very disappointed that Newegg won't help either.

Other Thoughts: I have 33 yrs in the computer business (IBM, Apple and Sun) as a tech and customer service manager. I would never handle a customer situation like Hannspree.


Robert P.'s Profile

Display Name: Robert P.

Date Joined: 01/29/06

  • Reviews: 2
  • Helpfulness: 1
  • First Review: 12/30/09
  • Last Review: 12/29/12
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