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HIS Radeon HD 5850 (Cypress Pro) DirectX 11 H585FN1GD 1GB 256-Bit GDDR5 PCI Express 2.1 x16 HDCP Ready CrossFireX Support Video Card w/ Eyefinity
  • Verified Owner
  • neweggOwned For: 1 month to 1 year

Pros: Excellent card, especially for the money (at least at the time I bought it in June 2010)... when it is running properly.

Cons: I have been having frequent video playback issues. When I am watching videos on VLC or WMP, my screen will eventually become distorted and ultimately crash. I have researched this problem and most solutions say to disable "Accelerated Video Output (overlay)", which does not solve the problem. Everything on my PC is constantly updated. My second PC has the same card (not HIS though) with absolutely no problems whatsoever. After two months of owning the card and still having problems I emailed HIS customer support with my problem. After one month of no answer I emailed them again. Now six months later, still no answer. That's poor customer service. I even threatened to start the warranty replacement procedure. Nothing. Thanks HIS. Now you will just have to give me a brand new card because you are too lazy and/or incompetent to reply to an email.


Matthew O.'s Profile

Display Name: Matthew O.

Date Joined: 06/01/10

  • Reviews: 1
  • Helpfulness: 1
  • First Review: 12/07/10
  • Last Review: 12/07/10
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