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ASUS Laptop N61 Series N61JQ-X1 Intel Core i7 1st Gen 720QM (1.60 GHz) 4 GB Memory 320 GB HDD ATI Mobility Radeon HD 5730 16.0
  • Verified Owner
  • neweggOwned For: more than 1 year

Pros: Decent computer for first year. Then major headache

Cons: After first year, very unreliable. Noisy, slow, prone to shutting down. Repaired with new fan but problem persisted. Subsequently shut down completely. After less than 2 years ownership, having bought a 3 year extended warranty, I was left with no computer. Customer service said they were unable to repair it, all repair costs were deducted from initial price so that I got less than 50% back. No paperwork, no invoice, not even the computer returned to me. May have been refurbished and resold for all i know. Very shabby service.

Other Thoughts: I have been a newegg customer for many years, but no more! I shall. Never purchase from Newegg again


Marian T.'s Profile

Display Name: Marian T.

Date Joined: 12/22/08

  • Reviews: 1
  • Helpfulness: 0
  • First Review: 02/21/13
  • Last Review: 02/21/13
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