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BUFFALO LinkStation Duo 2-Bay 2 TB (2 x 1 TB) RAID Network Attached Storage (NAS) -  LS-WX2.0TL/R1
  • neweggOwned For: more than 1 year

Pros: It worked ok for about a year- then died and lost all my life's pictures

Cons: The RAID controller failed after a year. I contacted Buffalo and the first tech said I lost all my data. I told them I had 8 years of my kids pictures on this device and I bought it so I could have redundancy using RAID 1. He didn't care and told me my data was gone and they don't repair any devices. Said a second level tech would call me back. After 4 days no call from Buffalo. I contacted them and they told me to "calm down". I explained my entire kids life's pictures were stored on this device thinking they were say using RAID1. They told me to send it to a data recovery service where they may be recoverable for about $600! I WILL NEVER DO BUSINESS WITH BUFFALO AGAIN OR EVER PURCHASE ANY OF THEIR PRODUCTS! Stay Away!

Other Thoughts: I have never seen a company lacking support for any of their products like Buffalo. Unbelievable!


Visa's Profile

Display Name: Visa

Date Joined: 06/30/08

  • Reviews: 1
  • Helpfulness: 1
  • First Review: 04/17/14
  • Last Review: 04/17/14
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