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DeLonghi DCF212T Black 12-cup Coffee Maker With Front Access
  • neweggOwned For: 1 month to 1 year

1 out of 5 eggs Design flaw in carafe -> cracks and leaks 03/06/2009

This review is from: DeLonghi DCF212T Black 12-cup Coffee Maker With Front Access

Pros: Nice features

Cons: Cracked carafe makes it worthless - special design does not allow replacement with other brand carafe. It's a safety hazard.

Other Thoughts: Has some nice features, but with a serious flaw in the design of the carafe. I've owned two of them (I'm a slow learner) in the past ten months and the same problem occurred with each. With regular use, a crack will form at the bottom of the handle causing the carafe to leak and risk breaking when full. The top of the handle is poorly secured, while the bottom is attached to a metal band. The result is increased pressure on the too-thin glass of the lower portion of the carafe - and it cracks. This happened twice even though I only brew a half-pot on most days. When the coffee leaks, it boils on the hot plate and makes the carafe stick to it - a dangerous situation for trying to pick it up since there is already a crack there.

DeLonghi customer service could care less; since this happened with two different coffee makers of this same model, I requested a different coffee maker or a refund. Their only response is that they'll send a "no-cost" replacement if I send them $10!


Michael M.'s Profile

Display Name: Michael M.

Date Joined: 03/06/09

  • Reviews: 1
  • Helpfulness: 0
  • First Review: 03/06/09
  • Last Review: 03/06/09
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