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Pros: Unit looks nice. Haven't had enough time to evaluate it in a running environment yet.
Cons: Cheap mounting pegs
EXTREMELY slow tech support
Other Thoughts: The 4 mounting pegs that secure the unit to the motherboard are very cheaply made plastic. I accidentally broke one trying to install it the first day. I put in a part replacement request the next day. FOUR weeks later I tried to use their live chat. Almost 45 minutes and no one ever answered the request. Another WEEK AND A HALF later I got an email telling me the part had shipped. FIVE AND A HALF WEEKS to replace a single mounting peg. Atrocious support and Cooler Master management should be ashamed of that kind of response time. ZERO contact from them other than "we got your request" and "request processed". Thankfully they sent me a complete mounting assembly. After the replacements arrived, I mounted the brackets and the heat sync fan. Immediately after I got the whole thing mounted one of the mounting feet broke off. It took FOUR of these pegs before I finally got to one that didn't break on me.READ FULL REVIEW
This review is from: Logitech Harmony One Universal Infrared Advanced Remote Control
Pros: Highly configurable. Operates every devices in our living room (TV, Cable Box, Xbox 360, HTPC running XBMC, Stereo). Each activity has its own set of button controls. The "1" during "Watch TV" operates the cable box while it does a special command with the HTPC. Has ability to delay for specified time between actions (i.e. between powering on the TV and switching the video input).
Cons: Navigating the configuration program requires getting used to but has a lot of capabilities. Powering down an activity with 3+ devices takes a few seconds so you have to keep the remote pointed at the devices for a couple seconds or the infrared-based units may not get turned off. Powering off devices by hand can get the remote confused and it will perform the opposite task (but is easily fixed by the remote) if the device has only a "power toggle" function and not separate "power on" and "power off" functions. A longer battery charge would be nice but it does last several days still, even after two years in service. Requires internet connection and online account to store configuration settings (this is both good and bad, IMO).
Other Thoughts: Have owned ours for almost two years and it has done a very good job of keeping the three original remotes nicely tucked away out of sight.
Have had one call with Logitech Support and they did help me for quite a while (45 minutes?) to determine the root cause issue with connecting to their device database.
Pros: Easy installation and configuration. Can skip installation of extra (unnecessary) programs.
Cons: A little bigger than expected but does hide away in the back of the tower case. No way of attaching the cap to the unit so cap could get separated/lost. Cannot download drivers from Windows Update or use already installed drivers.
Other Thoughts: Chose this one specifically for the dual band capabilities so it will hopefully continue to work even after 802.11a arrives.READ FULL REVIEW