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Morgan W.'s Profile > 
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LG 24X DVD Burner - Bare Drive 24X DVD+R 8X DVD+RW 8X DVD+R DL 24X DVD-R 6X DVD-RW 16X DVD-ROM 48X CD-R 24X CD-RW 48X CD-ROM Black SATA Model GH24NS95
  • Verified Owner
  • neweggOwned For: 1 month to 1 year

Pros: None

Cons: A staple item, though inexpensive, is utterly worthless if it dies in short order

Other Thoughts: The 30 day+ failure is much more insidious than DOA.

PowerColor Radeon HD 6850 DirectX 11 AX6850 1GBD5-DH 1GB 256-Bit GDDR5 PCI Express 2.1 x16 HDCP Ready CrossFireX Support Video Card with Eyefinity
  • Verified Owner
  • neweggOwned For: more than 1 year

Pros: *Good performance for the money (purchased Sep. 2011); performed well in 2x Crossfire configuration.

*Despite the service issues noted below, the cards both performed without any problems under the latest version of ATI drivers they would accept (12.8).

*I invoked warranty service simply because there was no sign that the driver compatibility issue would be resolved without service, and I didn't want to be stuck with dead-end product when eventually the lack of a current driver became a serious issue.

Cons: Purchased it with a PC in Sep '11, then another to pair with the 1st in a Crossfire configuration, which worked well. Both cards strangely refused to work under ATI Drivers later than 12.8.

Software troubleshooting down to Windows reinstall was of no use; PowerColor said the cards needed to be flashed to a new BIOS.

However, they would not guarantee to replace the cards if they failed during the flash process.

I found this problematic because in order to do this in utterly appropriate fashion, it seems, you need to have a floppy drive connected to your motherboard via a legacy floppy drive cable (i.e. not USB). Thanks to Steve Jobs and the fact that gas costs money, nobody has these anymore. So that increases the chance of failure.

A small increase perhaps, but with $300 of product plus no small amount of inconvenience and frustration on the line, the lack of reassurance was worrying. If the process was likely to be error-free, why not simply make the guarantee?

I pressed this issue with PowerColor support through a long series of emails and they ultimately agreed to accept both cards in an RMA.

The replacement products appeared to be brand-new or refurbished/factory cleaned product, and appear to be equivalent and work properly.

Other Thoughts: I'm fairly confident I was legally in the right, since these cards were still under warranty and I think they had an obligation to provide a working product that would accept current ATI drivers.

However, it's quite unclear whether this position could be vindicated in a legal proceeding, and at a reasonable cost. Hence I appreciate that PowerColor did the right thing, albeit not without some prodding.

ASUS Black 12X Blu-ray Burner SATA BW-12B1ST/BLK/G/AS
  • Verified Owner
  • neweggOwned For: 1 month to 1 year

1 out of 5 eggs Nonexistent product support 08/19/2013

This review is from: ASUS Black 12X Blu-ray Burner SATA BW-12B1ST/BLK/G/AS

Pros: The drive works just fine

Cons: Accidentally threw out the disc of bundled software required to burn Blu-Ray discs (since 95% of all discs that come with a hardware product are junk outdated drivers anyway). After I realized I had thrown away a disc I actually needed, I contacted Asus to purchase a replacement.

It took 10 Asus reps nearly 2 months to reach the conclusion that Asus Corporation is not capable of providing a replacement disc, either for free or on a fee-for-replacement-parts basis. They simply don't have it.

Thus I am stuck with a blu-ray burner drive that does not burn blu-ray discs.

Other Thoughts: Last purchase I will ever make from Asus


Morgan W.'s Profile

Display Name: Morgan W.

Date Joined: 07/10/07

  • Reviews: 6
  • Helpfulness: 4
  • First Review: 04/27/08
  • Last Review: 01/05/14
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