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Lee L.'s Profile > 
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  • Verified Owner
  • neweggOwned For: 1 day to 1 week

Pros: Cost

Cons: DOA

Other Thoughts: Very frustrating to have a name brand come in DOA and then having to pay shipping to replace. I have a Samsung refrigerator and a Samsung microwave and they both required early warranty service. This does not help the Samsung name. Now it will be 2 weeks before I get the replacement. Not good PR for Newegg either.

Merax Infinity 13000mAh External Battery Charger / Power Bank with Samsung Battery Technology, built-in LED flashlight
  • neweggOwned For: 1 week to 1 month

Pros: Capacity

Cons: Failed after first charge and would not re-charge. The mfg. link does not provide access the unit information. Skip this, they may say it has Samsung and quality chips, but that's no good if it cannot be used. Standard return policy is 30 days, very inadequate for a item that may take that long to use to know whether it is defective. Not very good support compared to competition. DO NOT BUT FROM MERAX.

Other Thoughts: There are plenty of better products, try them instead.

RAVPower PB07U 12000mAh Power Bank External Battery Pack Charger  for Smart Phones and Other Mobile Devices
  • Verified Owner
  • neweggOwned For: 1 week to 1 month

Pros: Had an earlier review at 2 star
RAVPower replaced the unit and was here in 2 days. RAVPower has a very good customer group that were very responsive and polite. Since I no longer had the packaging, Newegg would not accept the return (although <30 day), so RAVPower replaced it with a better version since the 12000 version was only stocked by Newegg.

Cons: No longer any cons.


Lee L.'s Profile

Display Name: Lee L.

Date Joined: 03/27/03

  • Reviews: 11
  • Helpfulness: 4
  • First Review: 06/06/12
  • Last Review: 10/13/15
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