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Cons: Doesn't appear to work with Vista, customer support is non-existent
Other Thoughts: I rely on having a small, portable scanner to finalize my jobs while on the road. I used the scanner ONCE and then started receiving a black line down the side. After numerous emails and attempts at calling, I finally reached customer service at PlusTek who told me to download the latest drivers from their website. I installed and uninstalled several times with the same black line results. After 6 weeks, and even more phone calls and emails to this company, I have not heard a word! I am flushing my investment and starting over so that I can actually finalize my jobs while on the road and not in the office.