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Pros: the item description
Cons: nothing in the item description actually works
No response from Customer support
Other Thoughts: This is the second ravpower product I have purchased. The first one died the first week, this one was DOA. I thought the first one was a fluke, and hoped RavPower products sold on Newegg would be quality items, so when I saw a good sale on this, I purchased it.
I tried emailing RavPower support, and of course they didn't answer,