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ASUS M5A97 R2.0 AM3+ AMD 970 + SB 950 SATA 6Gb/s USB 3.0 ATX AMD Motherboard with UEFI BIOS
  • Verified Owner
  • neweggOwned For: 1 month to 1 year

Pros: ASUS M5A97 R2.0 AM3+ AMD 970 + SB950 SATA 6Gb/s USB 3.0 ATX AMD Motherboard with UEFI BIOS
Many great features such as the chipset the ability to run the higher CPU, multiple express PCI slots

Cons: The board started feeling and make use in June 31 2014 after, tacking the ASUS customer support I was told I would qualify for a fast shipment replacement and that I would receive an e-mail within 48 hours. Two weeks later still no e-mail, no fast shipping return, no RMA a number.
I call the ASUS customer support and waited approximately 1:45:00 to talk to somebody. I was then given the same line as before that they would check stock any issue me an e-mail within 48 hours with the progress of my expedited replacement shipping. and of course you can guess it again no reply no nothing weeks ago by its now August 8 on the phone with ASUS customer support. finally I received an RMA number. I quickly package the board and sent it through UPS to ASUS repair center it cost me $11.40 On September 5 I receive the board back.
Thinking it's been awhile that'll be great to have a computer running again. Reassembled the computer only to find the exact same problem with the motherboard that I sent off to be repaired for. I built a lot of systems with ASUS parts and would regularly promote them as a good manufacture.
After this latest go around with them that will no longer continue that. Their customer support is the worst I've seen in this industry. ASUS does not abide by their warranty by the repair work have obviously they have fallen down from the great company they once were. So take my word for avoid this company like the plague.
I will be placing reviews on all the sites that I have accounts with which is quite a few I want the word to get out how I was let down by this company.

ASUS GeForce GTX 680 DirectX 11 GTX680-DC2-4GD5 4GB 256-Bit GDDR5 PCI Express 3.0 HDCP Ready SLI Support Video Card
  • Verified Owner
  • neweggOwned For: 1 week to 1 month

Pros: Does great on everything I throw at it

Cons: A bit pricey though
none so far


Lawrence C.'s Profile

Display Name: Lawrence C.

Date Joined: 11/24/03

  • Reviews: 2
  • Helpfulness: 2
  • First Review: 04/29/13
  • Last Review: 09/08/14
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