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ONKYO TX-NR818 7.2-Channel Network A/V Receiver – Black
  • Verified Owner
  • neweggOwned For: 1 month to 1 year

5 out of 5 eggs 24fps bug is fixed, no more stuttering. Excellent receiver. 07/05/2013

This review is from: ONKYO TX-NR818 7.2-Channel Network A/V Receiver – Black

Pros: In previous review, this is a follow up.

Cons: In previous review, this is a follow up.

Other Thoughts: Just an upddate to the review I made before where I complained about image picture stuttering - Onkyo finally released a firmware update and fixed it. Apparently receiver was switching to a strange 24 fps mode instead of 23.976 (anytime you reffer to 24fps, it really is 23.976) which of course caused it to run out of frames in the buffer, which was perceived as skipping frames.
Onkyo said on forums that they could not reproduce it, but after so many people complained, they investigated more, found the issue and released a firmware update that fixed the issue for good. The thing is, at the time I write this review, the update is only available as a manual USB update and your receiver is not gonna update to it over the network. Check out Onkyo website for details, but I assure you the issue is gone and the update is there.
To the people that did not see it - good for you, but all the 818 as well as few other models had this issue. Some people just ignore details that drive others crazy.

ONKYO TX-NR818 7.2-Channel Network A/V Receiver – Black
  • Verified Owner
  • neweggOwned For: 1 week to 1 month

1 out of 5 eggs Read before you buy to make sure it's right for you 01/15/2013

This review is from: ONKYO TX-NR818 7.2-Channel Network A/V Receiver – Black

Pros: - plenty of power to drive your speakers loud (135W at 8 ohm with 0.08% THD.
- very clean sound
- being able to assign amplifiers for different configurations (bi-amp etc...)
- 9 channels if you use external amp for additional channels
- Different audio settings assignable to different inputs
- speaker terminals spaced correctly for Monster dual banana plugs

Cons: Hmm where to begin...

First, anything and ALL VIDEO related features period!
Unless you completely disable ANY and ALL video processing (upscaling, forced 24p, color) picture will video will become stuttering. At first I thought this was my Dish Network receiver fault (VIP722k), but after connecting it directly to my TV picture was smooth as butter. After research, I found this to be a common issue among all Onkyo receivers including the older ones and the newest ones built on the newest video chips.
The worst thing is if you try to contact Onkyo, they will only give you a runaround saying there is nothing they can do. Basicaly the way it looks is as if you were watching video on a slow computer, where the video is randomly stuttering and skipping frames. It becomes so annoying, it's crazy. The only way to fix it is to turn off all and any video processing features (direct hdmi signal option) which is what I wanted to do any way, but why would you advertise all those great features if a customer can not use them???

Usb related features are another joke on Onkyo side. I bought the receiver with the idea of playing FLAC/MP3 files from my pretty decent collection on my phone. Well, forget about it at the beggining. If your USB device has more then one logical device (for instance phone internal memory and SD Card) you will only be able to see the first one that shows up. The SD Card in my case is not even showing up. Is this a joke?
Once you get past this and move all the music you want to the volume that is showing up, you find out that if you have your music collection organized in any way you will not be able to play it due to a crazy limit of being able to go only two levels down the folder chierarchy. So if your music is organized like X:\Music\Band\Album\song.mp3, you will not be able to see the albums in the Band folder.
Than the slowliness is gonna get you. The interface is so badly designed that you can only display 10 songs per screen, and there is no scrolling function at all. You have to scroll to the bottom of the first screen to be able to see the next 10, and browsing down takes like 3 seconds per song. Just imagine how messed up it is when you try to browse through a folder of lets say 100 songs...
The truth is, this is Onkyo firmware developers fault and is generic to all Onkyo receivers.

During the seemingly short period of ownership I was already able to find several glitches/lockup situations. Had it happen many times, that if you were using USB interface and turned the receiver off, next time you turn it on, you will get no audio at all. It seems like the receiver stops recognizing any audio signal regardles of it being USB or HDMI audio. The only way to fix it is to switch it to an HDMI interface and cycle it by turning Off and back on to allow it to do "HDMI Initializing" step.
This could also be fixed by updating the firmware but Onkyo don't care about the customers at all.

Other Thoughts: All the review was based on the newest firmware version I found on Onkyo website at the time of writing this review.

Buy this receiver only for it's audio amplifier section. Never consider any of the advertised video upscaling features as your decisive arguments to buy. Also don't buy it if your main use will be USB port as these functions are severely limited.
I am still contemplating if I should not return this receiver and look into another brand. Honestly, I'm just wondering if others will be any better...
I still have to try their phone app, as this might be the better way to play music files from your phone as you would have access to all your songs and interface in the demo mode looks promising, but got so frustrated with the above problems that decided to write this review right now.


Wojciech W.'s Profile

Display Name: Wojciech W.

Date Joined: 02/20/10

  • Reviews: 2
  • Helpfulness: 2
  • First Review: 01/15/13
  • Last Review: 07/05/13
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