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NETGEAR WN2000RPT-100NAS Universal Wi-Fi Range Extender
  • neweggOwned For: 1 month to 1 year

1 out of 5 eggs Not a good product even worse Customer service 01/04/2013

This review is from: NETGEAR WN2000RPT-100NAS Universal Wi-Fi Range Extender

Pros: Has 4 Ethernet ports.

Cons: I'll have one year of ownership on January 16th, 2013. And this product has failed a few days before new years eve.
When it did work it would occasionally lose connection to my access point, which is in the next room.

I have tried factory resetting the device many times. It doesn't work. I cannot access the web GUI for this device at all. I have tried connecting to all the ethernet ports in case one is bad, even tried it with two other computers. No luck.

NETGEAR customer service is also terrible. I told them exactly these things and of course their first email says to factory reset the device, understandable.

I tried again with their instructions, I even used a timer to get the 20 seconds in holding in the reset switch down. (Their instructions say hold it 20 seconds).

I let them know it didn't work.

Their followup email says to factory reset the device and update the firmware.

Its as if their only answer is to factory reset. Had they even read my emails to them, they would see i said I cannot factory reset the device and cannot connect to the GUI.

Other Thoughts: I use to like Netgear, and have owned many products, but after dealing with their customer service I do not think I'll buy another Netgear product. I still have a Netgear Wireless B router, at my parents place, that's still working and its over 10 years old.

When the device was working it would often drop the connection.

SAMSUNG 8GB Secure Digital High-Capacity (SDHC) Extreme Speed Plus Flash Card Model MB-SP8GA/US
  • Verified Owner
  • neweggOwned For: 1 month to 1 year

Pros: This is a very fast card. File transfers are great. Read/Write speeds are around 15-25Mb/sec.

Also this card looks great.

Cons: Came back to buy another one and see its deactivated. =(
I'll probably get the microSD version now.


PRANAY B.'s Profile

Display Name: PRANAY B.

Date Joined: 02/21/12

  • Reviews: 2
  • Helpfulness: 2
  • First Review: 07/02/12
  • Last Review: 01/04/13
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