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ASUS RT-N16 Wireless Router 802.11b/g/n up to 300Mbps DD-WRT Open Source support with USB Storage, Printer And Media Server
  • Verified Owner
  • neweggOwned For: more than 1 year

Pros: Loved it when it was working.

Cons: The warranty is 2 years. My unit is 2 years and 4 months old. Came home from work and the wireless was down. Upon inspection I found that the router no longer had power. Tried switching the outlet and then the adapter sill no power. Hooked up a 10 year old D-Link and had no problems. ASUS tells me there is nothing they can do other than have me pay $77 for shipping and repair.

Other Thoughts: I'm a reasonable person and asked for a discount on a new router that I would purchase. I was told again that once the unit is out of warranty there is nothing that ASUS can do. I asked for a manager and was told that every manager was in a meeting.


Shaun K.'s Profile

Display Name: Shaun K.

Date Joined: 01/09/05

  • Reviews: 1
  • Helpfulness: 1
  • First Review: 07/22/14
  • Last Review: 07/22/14
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