There's someone special in your life and you don't know which flowers to buy. We’ve got you covered with tips and suggestions based on where your relationship is, and where you want it to go. Consider this a user’s manual for the flower-buying game.


Relationship Level 1: Silver

Relationship Level 1: Silver

Level 1 Goals: Make their day. Get their attention. Surprise friends or family.

Unlocked Achievements: Perfectly platonic. Good friends. In like. Got that first date. Just want to do something nice.

Suggested Strategy: Yellow Sunflowers or Rainbow Tulips

Earns You: Major friendship points. Will likely get you another date. (Mom’ll love it no matter what.) Thoughtfulness factor: solid.

Relationship Level 2: Gold

Relationship Level 2: Gold

Level 2 Goals: Make their week. Show love. Take it to the next level. Surprise someone special.

Unlocked Achievements: You’re a great couple. It’s getting serious. In love.

Suggested Strategy: Pink Rose Lilies or White Freesia

Earns You: Major relationship points. Impressive shopping skills. Thoughtfulness factor: High.

Relationship Level 3: Platinum

Relationship Level 3: Platinum

Level 3 Goals: Make their year. Deliver some serious WOW. Win at the gifting game.

Unlocked Achievements: Found your soulmate. Chose forever. Have mastered the flower game.

Suggested Strategy: Red Tulips with Purple Irises or Red Tulips with White Freesia

Earns You: Relationship Master. G.O.A.T. Thoughtfulness factor: Off the Charts.

Newegg Floral FAQs

Have a question about your flower purchase? We’ve got the answers! Here are some commonly asked questions that might help. Please note that we guarantee our flowers and want you to enjoy them for a long time, so please don’t hesitate to contact us if you’re not 100% satisfied.

General Q & A

Q: What can I expect when I order your flowers?

A: Our flowers have been cut fresh at the farm, then shipped overnight—straight to your doorstep—in bud form. That's quite a trip for fresh flowers, so they're going to be thirsty. Simply give the stems a fresh 1- to 2-inch cut and place them in a vase with clean water and flower food (if it's included). After 24 hours—and a good drink—your flowers will begin to open.


Q: What does it mean when flowers are in "bud form"?

A: In order to ensure that our flowers are as fresh as possible—and last longer—they'll sometimes arrive in bud form, so they can blossom into gorgeous full blooms in your home. Remember that no two flowers are alike, and they flourish at their own pace. That’s ok! To help them thrive, simply trim them on arrival and give them fresh water. They'll bloom beautifully in no time!


Q: Are there particular flowers that may arrive in bud form?

A: There sure are. Flowers that often arrive in bud form are Lilies, Alstroemeria (aka Peruvian Lilies), Irises and Tulips. Simply follow the flower care instructions upon arrival, and you'll see your blooms begin to open within a day or two.


Q: Help! My flowers arrived wilted. What do I do?

A: We hate when that happens! We do everything we can to ensure that your flowers arrive fresh and beautiful, but sometimes things outside of our control—like high or low temperatures and delivery delays—can come into play. The good news is that flowers are resilient and almost always perk back up within a day of fresh cut and a good drink of water. If your flowers don't recover after you re-hydrate them, simply contact us, and we’ll make it right.


Q: I'm not happy with my flowers. What now?

A: If you're not happy, we're not happy. Delivering a beautiful bouquet of farm fresh flowers is our top priority, however, sometimes things happen that cause our beautiful blooms to be damaged or compromised. Don't worry. We’ve got you covered. If you're not happy for any reason, let us know, and we'll do what it takes to make it right with a refund or replacement.


Q: What is your refund/replacement policy?

A: If there's any reason you're not satisfied with your flowers or the freshness of your delivery, please contact us within 48 hours of arrival and provide an image of your bouquet. We want to make it right and will gladly replace your bouquet or refund your money.


Q: Got any tips to make my flowers last longer?

A: We sure do! When your flowers arrive:

1. Remove them from the paper sleeve. (Leave sleeve on tulips until they get a good drink!)

2. Trim 1 inch off of the bottom of the stems at a 45-degree angle.

3. Place flowers in a vase with fresh water.

4. If your delivery included flower food, add it to the water.

5. To avoid bacteria, remove any foliage that falls below the water line.


To help your flowers live as long as possible:

1. Keep them in a cool place out of direct sunlight.

2. Change the water every 2-3 days.

3. Give your flowers a “fresh cut” of an inch or so every 2-3 days.

4. Remove any blooms that look wilted or past their prime.


Most importantly, your flowers are meant to bring smiles day after day, so sit back, relax and enjoy!


Delivery Q & A

Q. What time will my order get there?*

A. If they're delivering to business, our delivery partners will deliver at any time between 9 AM and 6 PM. For residences, they'll deliver between 9 AM and 8 PM (up to 9 PM on holidays). We'll email you a confirmation as soon as the delivery is made. Delivery is not available for Sundays and Monday. Order cut off time for next-day delivery is 8AM PT (Stargazer Barn) and 11AM PT (Sunflower Guys).

*Deliveries may be made on a flexible schedule as a result of high demand and the impacts of COVID-19 on staffing for carriers.


Q: What happens if my delivery is delayed by weather?

A: Let’s face it… weather happens! In cases where your delivery is delayed, our delivery partners may contact the recipient to advise them that their gift is on its way. They also may reschedule delivery if your flowers can’t be left in a safe location due to severe weather conditions.
Good news, though: Since we pack our flowers to endure a long transit, chances are they’ll arrive in prime condition even with a 1-2 day delay!


Q: Why wasn’t my order delivered?

A: Please note that the delivery window for residences is 9 AM to 8 PM. During busy holiday weeks, deliveries may occur until 9 PM. If you delivery date has passed, please contact us so we can look into it and make things right.


My tracking info says my order was delivered, but my recipient can’t find it. What now?

A: If your order was delivered, but your recipient doesn’t see it, please ask them to check their front porch, their business’s front desk or package room, their building’s lobby, or wherever contactless packages can be safely delivered.


How will my flowers be shipped?

A: We ship directly to customers nationwide via priority overnight. A tracking number will automatically be assigned once your order ships.
Please Note:

  • • Carriers do not ship on Sundays, Mondays, or holidays.
  • • Saturday deliveries can be made for an additional charge.


Q: Can you deliver internationally?

A: Unfortunately, no. We don’t ship to international locations other than U.S. Territories and Military APO/FPO addresses. We also don’t ship to Hawaii or Alaska.


Q: Can you deliver to military installations?

A: Sadly, we can’t. Due to the perishable nature of our flowers and the security policies of many bases, we're unable to deliver to military installations.


All prices reflect the final price after savings. Offers expire 02/12/2021 at 11:00 A.M. PT.