Pick up, drop off, or get expert help in Ontario, CA.
Grand opening in
Open Mon–Fri from 9 AM
What we do
Three ways to skip the shipping
-
Walk-inOrder Pick-Up
Order online, pick up the same day.
- Ready in about 2 hours if ordered by 4 PM
- Orders checked with you in person at the counter
- Held for 3 business days
-
Walk-inReturn Drop-Off
No shipping label. No carrier.
- Available online, just choose Drop-Off
- Bring it within 14 days
- In-person check ins
-
By appointmentConsultations Free
One hour with a CompTIA A+ certified technician.
- Troubleshooting, upgrades, and builds
- Bring in any items bought from Newegg
- Pick a time that works for you
How it works
In and out in minutes
- 1Start online
Place your order, start a return, or book a time.
- 2Come to Suite B
Walk in Mon–Fri. Consultations at your booked time.
- 3Done at the counter
A technician checks everything with you.
Plan your visit
Find us in Ontario, CA
BLook for Suite B
5200 Shea Center Dr, Suite B, Ontario, CA 91761
- Pick-up & returnsMon–Fri, 9 AM – 6 PM
- ConsultationsMon–Fri, 9 AM – 5 PM
- WeekendsClosed
FAQ
Good to know
When do you open?
Monday, November 9. Then Mon–Fri: pick-ups and returns 9 AM – 6 PM, consultations 9 AM – 5 PM PT.
Do I need an appointment?
Only for consultations. Pick-ups and returns are walk-in. Wait for your "order ready" email before picking up.
When is my pick-up order ready?
Usually within 2 hours if ordered by 4 PM. After 4 PM or on weekends, the next business day.
How long do you hold my order?
3 business days. After that we cancel it and refund your original payment, with no fees.
Which payments can't be used for pick-up?
Google Pay, Affirm, and the Newegg Store Credit Card.
Are you open on holidays?
Not all of them. See the Service Center guide for closure dates.
