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WD Red 6TB NAS Internal Hard Drive - 5400 RPM Class, SATA 6Gb/s, SMR, 256MB Cache, 3.5" - WD60EFAX
See more "wd red"
In stock. Limit 20 per customer.
Ships from United States.
- 2TB
- 3TB
- 4TB
- 6TB
- Specifically designed for use in NAS systems with up to 8 bays
- Supports up to 180TB/yr workload rate
- NASware firmware for compatibility
- 3-year limited warranty
- Small and home office NAS systems in a 24x7 environment
Overview
Specs
Reviews
Learn more about the Western Digital WD60EFAX
| Best Seller Ranking | #9 in Desktop Internal Hard Drives |
|---|
| Brand | WD |
|---|---|
| Series | Red |
| Model | WD60EFAX |
| Interface | SATA 6.0Gb/s |
|---|---|
| Capacity | 6TB |
| NAND Flash Memory Type | Hard Drive |
| Recording Technology | SMR |
| RPM | 5400 RPM |
| Cache | 256MB |
| Features | Specifically designed for use in NAS systems with up to 8 bays Supports up to 180 TB/yr workload rate NASware technology for compatibility Small and home office NAS systems in a 24x7 environment |
|---|---|
| Usage | For NAS systems |
| Form Factor | 3.5" |
|---|---|
| Height (maximum) | 26.10mm |
| Width (maximum) | 101.60mm |
| Length (maximum) | 147.00mm |
| Date First Available | March 01, 2019 |
|---|
Drives are marketed as NAS and RAID compatible but use SMR technology4/29/2020 2:24:48 PM
Manufacturer Response:
Hi Nicholas G.,
I am sorry to hear about your experience with our WD Red drive and thank you for bringing this to our attention. There are many different types of NAS and RAID boxes out there that do work with different style drives. We always recommend contacting the NAS/RAID manufacturer to check what drives they have confirmed to be compatible with their devices, and using those specific drives. You can refer to the WD support page for additional information.
“What are the currently shipping SMR Drives”
Search for knowledge base article: 29458
Need Help? Please see our “ Contact Us” page for information
Anonymous
Ownership: 1 week to 1 month
Verified Owner
Beware! EFAX drivers are SMR4/17/2020 5:26:14 PM
Cons: DMSMR drives offer terrible performance
Overall Review: Bought these thinking they were a good deal. They were not. They were significantly shower than CMR devices and I'm preparing to return them
Manufacturer Response:
Hi Anonymous,
I am sorry to hear about your experience with our WD Red drive and thank you for bringing this to our attention. If you do need a PMR style drive for your system, please refer to our blog post on how to tell which model drive is SMR vs PMR on our website.
“What are the currently shipping SMR Drives”
Search for knowledge base article: 29458
Need Help? Please see our “ Contact Us” page for information
Not happy it uses SMR4/30/2020 8:26:40 PM
Cons: SMR
Overall Review: Found out that this model uses SMR, not CMR, as its recording methodology after I purchased it, even thought it is labeled as a NAS drive. Not nice Western Digital. you just lost my future business
Manufacturer Response:
Hi Michael m.,
I am sorry to hear about your experience with our WD Red drive and thank you for bringing this to our attention. We do make our WD Red NAS drives with both SMR and PMR technology. If you would like to contact us directly, we would be glad to discuss these drives further with you. If the drive is not performing as expected in your environment, please refer to the WD support page for additional information.
“What are the currently shipping SMR Drives”:
Search for knowledge base article: 29458
Need Help? Please see our “ Contact Us” page for information
Avoid this SMR drive5/3/2020 7:08:28 AM
Pros: N/a
Cons: SMR; not suitable for NAS; shady behavior on part of manufacturer
Overall Review: I bought a 6TB EFRX drive years ago and loved it. Bought this last year to match the other drive in my RAID and immediately noticed how slow it was in mirroring the data on my existing drive. Now I find out about how WD quietly switched a lot of drives in this line to shingled recording and are telling people they should’ve instead spent more on the pro line. Congratulations, WD, you’ve diluted your brand and spoiled your reputation and good will. You lost a customer with your SMR shenanigans on NAS drives.
Manufacturer Response:
Hi James H.,
I am sorry to hear about your experience with our WD Red drive and thank you for bringing this to our attention. We would be glad to talk with you further about this, and what we may be able to remedy the situation for you. If you can please see our “ Contact Us” page for information on how to reach us.
Anonymous
Ownership: 1 week to 1 month
Verified Owner
This is a SMR drive.8/7/2019 1:42:26 AM
Pros: Can be had for pretty cheap on sale.
Cons: This newer 6tb model was refreshed as a SMR drive.
Overall Review: First one I got was defective. Bad sectors. Western digital lifeguard failed almost within minutes of running a extended scan on it. Returned for another one. Second one had no bad sectors but experienced performance issues which is when I discovered that this is a SMR drive. While being good at write to it once archive type drive. It’s comes up short if you do a lot of re writes. My only suggestion is to do a quick read about PMR vs SMR drives and find out which one is best for your application before you buy. It’s a shame that WD doesn’t come right out and say that this is a SMR drive. Would of saved me some time and restocking fees.
Manufacturer Response:
Hi Anonymous,
We regret to hear about your user experience with the WD Red NAS Hard Drive and thank you for bringing this concern to our attention. Please know that the internal drive could stop working due to various reasons, such as, the SATA cable or the SATA port of the computer might have gone bad. We suggest you to change the SATA cable and try to connect the device on a different computer.
If the drive shows up on a different computer then run extended test on the drive using Data Lifeguard Diagnostics for Windows or First Aid using Disk Utility on Mac to determine the optimal health of the drive, please refer to the links mentioned below and follow the instructions to perform an extended test using Data Lifeguard Diagnostics or First Aid using Disk Utility on Mac.
"Testing a drive for problems using Data Lifeguard Diagnostics for Windows":
https://support-en.wd.com/app/answers/detail/a_id/6226
"How to test a drive for defects or problems on a Mac":
https://support-en.wd.com/app/answers/detail/a_id/14800
If the test is inconclusive and you have recently purchased the drive you may be able to return it to the place of purchase. However, if it is past their return policy, you can create an RMA through WD and replace the drive under warranty.
"How to Get an RMA to Replace a Defective Product, Obtain a Power Supply, or USB Cable for a WD Product":
https://support-en.wd.com/app/answers/detail/a_id/10336
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We would appreciate the opportunity to assist you further. You can contact us by phone below and provide your details.
Need Help? Please contact us at:
Phone: https://support.wdc.com/contact_phone.aspx?h=4
Email: https://westerndigital.secure.force.com/ind/?lang=enl
Shingled Magnetic Drive - Not Great for NAS!7/11/2020 7:15:22 AM
Cons: - When I purchased this drive, it was not labeled as an SMR drive. I replaced some conventional drives with two of these drives about 6 months ago. It took a LONG time to rebuild the array, which seemed normal enough and I was glad to have the extra space. However, it has been an incredibly slow drive ever since as I have a lot of large files that take forever to sync between by two NAS's. - Because of the slow speed of the shingled magnetic recording, the syncing seems to timeout, then it loses track of changes and I end up with duplicate files. I have done everything I can to troubleshoot this and have come to the conclusion that the only thing it can be is the drive itself. - There is currently a class action lawsuit against WD for the misrepresentation of these drives as suitable for use in NAS's. - Don't buy if you want to use in any kind of critical or responsive system.
Overall Review: Would not recommend.
Manufacturer Response:
I am sorry to hear about your experience with our WD Red drive and thank you for bringing this to our attention. If the drive is not working properly or efficiently in your array because it is an SMR drive, we would recommend getting in contact with our Technical Support Team directly as they would be glad to assist you with what options for support we may be able to provide you.
“What are the currently shipping SMR Drives”
Search for knowledge base article: 29458
Need Help? Please see our “ Contact Us” page for information
FALSELY ADVERTISED PRODUCT (by Manufacturer)7/3/2020 1:39:25 PM
Pros: There are absolutely NO pros about this product.
Cons: Refer to class action lawsuit in regards to this line of drives, using SMR technology, which is unacceptable for use in NAS applications, which the drive is specifically marketed for. Prepare for extremely long read/write times. It would be faster to ZIP your files onto floppy disks.
Overall Review: DO NOT BUY THIS DRIVE.
Manufacturer Response:
Hi Chris M.,
I am sorry to hear about your experience with our WD Red drive and thank you for bringing this to our attention. Some of our WD Red and all of our WD Red Pro drives are PMR. We would recommend referring to our blog post that does layout which drives are SMR vs PMR.
“What are the currently shipping SMR Drives”
Search for knowledge base article: 29458
Need Help? Please see our “ Contact Us” page for information
Returned when I found out it is a SMR drive5/14/2020 5:41:05 AM
Pros: I'm sure in some applications it is a cost effective way to store data.
Cons: This drive uses SMR technology that wasn't mentioned when I bought it, but the news came out a couple of days after I received it. Luckily Newegg took it back for just the cost of shipping. Disappointed that WD would use SMR technology on this type of drive considering all of the negative issues associated with SMR and NAS.
Overall Review: To be fair, I never installed the drives. After reading the stories on SMR and some of the nightmares on the Synology forum, I wasn't going to risk setting up a raid on my NAS to have it fail or have problems in the future. This drive is labeled as a NAS drive and should work without issues with the majority of NAS systems.
Manufacturer Response:
Hi Chad R.,
I am sorry to hear about your experience with our WD Red drive and thank you for bringing this to our attention. We do apologize if an SMR drive would not work well for you. We do have a blog post that does detail which of our WD Red drives do use SMR vs PMR tech. Please refer to that blog post so you can be more educated for your next purchase of our WD Red drives, and which drive may better suit your environment.
“What are the currently shipping SMR Drives”
Search for knowledge base article: 29458
Need Help? Please see our “ Contact Us” page for information
Warranty & Returns
Warranty, Returns, And Additional Information
Warranty
- Limited Warranty period (parts): 3 years
- Limited Warranty period (labor): 3 years
- Read full details
Return Policies
- Return for refund within: 30 days
- Return for replacement within: 30 days
- This item is covered by Newegg.com's Standard Return Policy. Read full return policy for details.
Manufacturer Contact Info
- Manufacturer Product Page
- Manufacturer Website
- Support Phone: 1-800-275-4932
- Support Website
- View other products from Western Digital
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Pros: The drives will probably work fine as desktop or archive drives. Price is reasonable.
Cons: Western Digital is marketing these drives as compatible with NAS systems and RAID configurations. But as multiple media outlets have been reporting, the EFAX drive models use SMR drive technology. This type of drive is known to have performance and compatibility issues with RAID and NAS configurations, including randomly dropped drives and issues resyncing. Western Digital as know "fessed up" and provides information on their site describing exactly which models of drive use SMR, but they still insist these drives can be used in RAID and NAS configurations. They cannot.
Overall Review: I would only recommend these drives if you do not plan to use them in a RAID array or a NAS unit. Western Digital needs to stop marking SMR-based drives as appropriate for this use case.