Question 1

I purchased this for build that runs a 4790k i7, and an EVGA GTX 970. Plugged everything in and when I hit the power button, it powers on for a split second, and shuts off. I disconnect everything but the motherboard power, and it powers on for 5 seconds, and shuts off, and goes into a loop of doing that until I unplug. As soon as I plug in the CPU power, it powers on for a split second, and shuts down like before. Thoughts? Minimum power requirements for the 970 are listed at 500 watts in a computer running an i7 at 3.2, so I would think the 700 watts here would be enough, since the video isn't even being powered and the problem exists, so my guess is that the psu is faulty

Accepted Answer

Frankly, that sounds like a motherboard problem. Does it work properly with another PS? Try running with nothing in (as in cards not plugged in at all, not merely with the aux connector removed) and connected but the mobo, CPU, CPU fan, and the memory, and see if it still keeps doing it. Also, double-check your wiring, to make sure all the power connectors are in place, and all the header wiring (power switch, etc) is wired properly as well. I'd ask if there are any POST beep codes, but I'm not even sure if modern motherboards do that anymore.

Question 2

what size screws did you need to screw it in?

Accepted Answer

Almost all screws used in computers are size 6-32 (0.1380" diameter, 32 threads/inch)... These same screws will secure your PSU... most computer components are sold with the necessary hardware... hope this helps :)

Question 3

will this power supply work with amd fx-9370?

Accepted Answer

Most likely.  I'm using mine with two AMD Radeon HD 7850 cards.

Keep in mind that this power supply might not be silent.  I used to have a super silent system before I traded out my PSU.  Makes me sad, but not sad enough to switch it out again in the near future.

Question 4

The product page says it has three pci-e power connectors, but mine only has two. I assumed one of the cords that came with it would have two plugs on it or something, and that is why there is only two PCI-E power sockets on the PSU itself, but nope, two cords with one plug each. Can anyone tell me what the PSU is supposed to come with, or how this is supposed to work? I needed all three PCI-E plugs.

Accepted Answer

Click any photo under the big one in the upper-left of this page. Click 4th of the seven images, click "Zoom +" until you see the markings of the pair of red plastic sockets, each a double-row of four holes: "PCI-e" it says (I know it's upside down).

Question 5

Where is the switch to set the voltage? I have it and it claims it is on the back and it isn't...

Accepted Answer

There is no switch. The manual and the web site both mention that it  can be switched from 115v to 230v, but the power supply we have does not have one. If 230v is needed, such as in Europe, they may be out of luck with this power supply. Why it is missing is a question for Rosewill.

Question 6

I bought this psu along with Asus R9 280.  Under heavy loads I get coil whine feed back, system un stability, and eventually the system freezes. Any ideas on what the culprit could be?

Accepted Answer

Unstable voltage will cause systems to freeze. It might be overloaded.

Question 7

when does the sale end?

Accepted Answer

Midnight, pacific time, today

Question 8

I just got this from you guys on newegg and im getting a high pitched sound coming from it whenever I open up games or anything taking up power from it other then normal pc use do I need to return this? does this happen with new power supplies for a short time or is it bad?

Accepted Answer

Hello, Thank you for contacting us with your question. We apologize that we are unable to provide you with direct technical assistance; however, we recommend you contact the manufacturer. Hope this information is helpful. Have an Eggcellent Day! Newegg.com

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