Not sure how you made it here since there are so many other attractive links to click only a few pixels away, such as "Returns" "Terms of use" and of course "Privacy and security". Regardless of this matter, we appreciate you being here as it means you are probably a caring wonderful individual that does not want to send their beloved electronics in to some random company in the boondocks for repair. First off, in the interest of full disclosure, we are indeed in the boondocks. Secondly, of course, is the fact that we care for your electronics as though they were our own and do our best to maintain a level of communication that we would want if we sent our own electronics in to a company for repair.