World Class Logistics

Newegg with its world class logistics has created one of the most reliable, fast, and cost-effective fulfillment networks in the world. Shipped by Newegg (SBN) is an efficient and price-conscious fulfillment service, ready to pick, pack and ship. With state of the art order fulfillment centers across the country, SBN will help scale your business and reach a broader range of customers.

Our services are designed for companies of any size, in any region. Let the power of Newegg’s world class logistics work for you.

Shipping to Canada? View our Canadian SBN rates

Our inbound rate is at least 5% lower*

Our pick and pack fee is 5% lower

Our overall costs for handling
are at least 14% lower

Our “Oversized” package is at least 1.5x larger**

* Restrictions apply, please see pricing below for details
** Based on measurable cubic inch (volume)

How it Works

1

You Send

After you have completed the Newegg Marketplace Seller on-boarding process, you will be able to create items in Seller Portal and convert items to Shipped by Newegg (SBN) items.

Once you have converted your desired items to SBN items, you can create inventory / replenishment shipments for these items. Our system will guide you through the process step by step, including shipment creation, ship-to location, item and shipping label preparation and shipment tracking.

When you are ready, mark your shipment as shipped and send your inventory to designated Newegg warehouses by using Newegg's partnered carriers or select your own shipping carriers.

Make sure you refer to and abide by the instructions provided in our Quick Shipment Routing Guide.

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2

We Store

Newegg will receive your shipments and notify you of the receiving event. Your items will be scanned for dimension and ready to be Shipped by Newegg.

You can monitor SBN item inventory via the Seller Portal.

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3

Customer Orders

Whether the customer orders your products on Newegg's website or on other websites, Shipped by Newegg can fulfill your orders that come from all channels. Orders placed on Newegg's website will automatically appear in the order list in Seller Portal. Orders placed through other channels (multi-channel orders) can be created via Seller Portal.

SBN item on Newegg will enjoy automatic "Featured" status, where the listing will be among the featured sellers section of the item details page. In addition, SBN products will display a special logo which will ensure customers the confidence, trust and reliability associated with Newegg. Customers will be entitled to our free Super Eggsaver shipping and even quicker shipping is available for those customers enrolled in the Newegg Premier Program.

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4

We Pack & Ship

For orders placed on Newegg's website, Newegg will pick, pack and ship your products to customers through our world class logistics processes. Additionally, Newegg will handle all customer related inquiries by our award-winning customer service team.

For multi-channel orders, Newegg will pick, pack and ship your products to the specified address after you created your multi-channel orders via the Seller Portal.

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Save Money

Leverage our vast logistics resources to pass those savings on to you. You’ll enjoy money-saving advantages by avoiding costs associated with warehousing, shipping, packing, and insurance.

Save Time

The scale and efficiency of our logistics allows us to quickly ship large volumes of packages in a shorter amount of time. We ship 99.6% of our orders within 24 hours, which gives you the peace of mind and time to focus on growing your business.

Increased Sales

SBN partners also enjoy special priority to participate in Newegg’s Merchandising campaigns. In addition, SBN products will display a special logo which will ensure your customers the confidence, trust, and reliability associated with Newegg.

Multi-Channel Fulfillment

Newegg’s Multi-Channel Fulfillment service is geared toward the vast array of merchants selling on multiple channels. With our state of the art order fulfillment facilities across the country and world class logistics, the Shipped By Newegg (SBN) service will offer you the flexibility to fulfill all your orders from one central point.

Standard-Size Fees

Under 25" x 17" x 12" and < = 20 lbs
Small Standard-Size
Length < = 14.25"
Width < = 9.5"
Height < = 0.75"
Unit Weight 1 < = 15.99 ounces
$300 or More
Zero Fee Fulfillment
Large Standard-Size
Length < = 25"
Width < =17"
Height < =12"
Weight 2 < =20 pounds
$300 or More
Zero Fee Fulfillment
Order Handling
per order
$0.95 $0 $0.95 $0
Pick & Pack
per unit
$0.95 $0.95
Weight Handling
Based on Outbound Shipping Weight 4
$0.42 $0.46/lb

Oversize Fees

Over 25" x 17" x 12" or > 20 lbs
Small Oversize
Length < = 60"
Width < = 30"
Length + Girth < = 130"
Weight 2 < = 70 Pounds
Medium Oversize
Length < = 108"
Length + Girth < = 130"
Weight 2 < = 90 Pounds
Large Oversize
Length < = 108"
Length + Girth < = 165"
Weight 2 < = 150 pounds
Special Oversize
Length < 108"
Length + Girth = 165"
Weight 2 < 150 pounds
Order Handling
per order
$0.95 $0 $0 $0
Pick & Pack
per unit
$3.80 $4.75 $7.60 $9.50
Weight Handling
Based on Outbound Shipping Weight 4
0-2 lb $0.99 $1.49 0-90 lb $60 $120
Over 2 lb $0.99 + $0.38 /lb
above the first 2 lbs
$1.49 + 0.38 /lb
above the first 2 lbs
Over 90 lb $60 + $0.76 /lb
above the first 90 lbs
$120 + $0.90 /lb
above the first 90 lbs
Special Handling - Applies to large TVs screen size 42" or larger $40

Monthly Inventory Storage Fee

January - September Per Cubic Foot Per Month $0.43
October - December Per Cubic Foot Per Month $0.57

Multi-Channel Standard-Size Fees

Under 25" x 17" x 12" and < = 20 lbs
Shipping Method Standard 5-7 days Expedited 3-5 days Two-Day Next Day
Order Handling
per order
$4.50 $5.00 $7.50 $14.50
Pick & Pack
per unit
$0.75 $0.75 $0.75 $0.75
Weight Handling
Based on Outbound Shipping Weight4
$0.45 $0.50 $0.60 $1.50

Multi-Channel Oversize Fees

Over 25" x 17" x 12" or > 20 lbs
Shipping Method Standard 5-7 days Expedited 3-5 days Two-Day Next Day
Order Handling
per unit
$6.50 $7.25 $9.50 $16.00
Pick & Pack
per unit
$1.00 $1.00 $1.00 $1.00
Weight Handling
Based on Outbound Shipping Weight4
1-20 lb $0.45 $0.50 $0.60 $1.40
21-70 lb $0.55 $0.65 $0.75 $1.60
71+ lb $0.75 $0.85 $0.95 $1.80
Special Handling- Applies to large TVs screen size 42" or larger $80
Special Handling- Applies to Special Oversize products.(Length > 108" or Length+Girth > 165"or Weight2 > 150 lbs) $120

Return and Disposal Inventory

Service Per Standard Size Unit Per Oversize Unit
Return $0.60 $0.70
Disposal $0.20 $0.35

Unit Weight1 – The weight of an individual unit as determined by Newegg.
Weight2 – Equals the greater value of Unit Weight and Dimensional Weight3.
Dimensional Weight3 – Equals to unit volume (length x width x height) divided by 166.
Outbound Shipping Weight4 – Rounds up to the nearest whole pound of the Unit Weight for Special Oversize products, the greater of Unit Weight and Dimensional Weight for other products.

Rates subject to change without notice.

Input Value or Select a Product to See Cost Calculation

xx 
  • Standard – Small
    4.9″ x 3.7″ x 0.4
    0.05 lbs
  • Standard – Large
    5″ x 3.9″ x 2.8″
    0.6 lbs
  • Standard – Large
    18.9″ x 7.4″ x 3.6″
    0.95 lbs
  • Oversize – Small
    34″ x 11.9″ x 5.5″
    6.17 lbs
  • Oversize – Medium
    34.5″ x 26.7″ x 13.3″
    68.75 lbs
  • Oversize – Large
    52″ x 24.5″ x 16″
    87.8 lbs
  • Oversize – Large
    76″ x 47.5″ x 2″
    56 lbs
Revenue Your Fulfillment Industry Fulfillment Service Shipped By Newegg
Item Price
$ $ $
Item Shipping
$ $ $
Cost
Commission
$ $ $
Fulfillment Cost
Order Handling
$ $ $
Pick & Pack
$ $ $
Outbound Shipping
$ N/A N/A
Weight Handling
N/A $ $
30 Day Storage
$ $ $
Inbound Shipping
$ $ $
Fulfillment Cost $ $ $
Subtotal Total Cost
$ $ $
Margin $ $ $

For more information, please contact sbn@newegg.com

FAQ

How do I enroll in Shipped by Newegg?

Enrollment is very simple. Seller can enroll Shipped by Seller items into Shipped by Newegg via Seller Portal, Datafeed or API. When you first convert an item from Shipped by Seller to Shipped by Newegg, system will require you to review and accept our Shipped by Newegg online agreement. Click “accept” to enroll in the program.

Where can I find a copy of the agreement for Shipped by Newegg?

Click here to find the latest version of Shipped by Newegg agreement.

Will my products be safe in your fulfillment centers?

We provide the following services to secure our facilities and your products:
– 24/7 security monitoring in all facilities with entrance and exit check points and patrol force around the building
– Surveillance cameras in all entrances and key points around the building
– Secure cage storage area for high dollar value products

How do I convert an item to Shipped by Newegg?

– Select Manage Items menu and choose Item List.
– Mark the checkbox of the item/s choose “Convert to Shipped by Newegg” from the dropdown menu, and click “Go”.
– A list of all your items will be shown in Items Shipped by Newegg tab. For step by step guidelines please refer to our SBN user guide.

Can I use Shipped by Newegg if I don't sell on the Newegg.com?

You can use Shipped by Newegg even if you don’t sell on Newegg.com. But you must have a Newegg Marketplace seller account. After your marketplace seller account is created, you can create and convert items to SBN service. Deliver your products to us and we will fulfill your customer orders when you tell us to. This is referred to as Multi-Channel order Fulfillment.

What items are not eligible for Shipped by Newegg?

Some products and categories are not eligible for Shipped by Newegg. Please contact SBN team to check for an item’s eligibility. Please refer to our restriction list for reference.

Is there a minimum number of items requirement?

There is no minimum number requirement to use our Shipped by Newegg program. You can have one item that is setup to Shipped by Newegg or you can have as many as you like.

How do I send inventory shipment to Newegg warehouses?

After you have converted your items to SBN in the Seller Portal
– Go to Manage Items -> Item List -> Item Shipped by Newegg tab to see all items that are converted to SBN.
– Select item(s) and choose Send inventory / Replenishment Shipments from the dropdown menu.
– Click “GO”.
– Follow the step by step instructions. You may send the shipment to Newegg yourself, or use shipping label with our carrier partners during shipment creation / preparation process in Seller Portal. For more details please refer to our SBN user guide.

Can I select which warehouse my inventory will be stored?

Our system will recommend the most appropriate warehouse for your inventory based on several factors including the size and category of the product, historical sales data of the product and others. You may ship based on our recommendation or you can manually select the warehouse of your choosing.

How do I prepare inventory shipment to Newegg warehouses?

Please refer to our quick shipment routing guide for complete package preparation details and shipping requirements and refer to restriction list for restricted items.

IMPORTANT NOTE: Not following our SBN policy requirements may result in refusal or disposal of your inventory shipment and/or additional processing fees will be imposed when applicable.

Do I need to label my product?

You need to ensure that each unit of your product shipped to us has a scannable label (UPC or EAN) on the outside of the product packaging. If the product does not have such label, you will need to utilize the Print Item Label function in the Seller Portal during the preparing of your shipment process. Then apply item labels onto each unit of your item.

Do you perform quality checks on inventory when it arrives at your fulfillment center?

We will inspect all inbound shipment packages, and product retail packaging for quality assurance. We will not perform quality check of the actual product.

Who is responsible for damage or loss during shipment to you?

If the shipment is sent to us using a Newegg inbound shipping program, we will assist you in filing a claim with the carrier. If the shipment is sent via your own carrier, you would need to file the claim directly with your carrier.

What is the difference between the All Item tab and the Item Shipped by Newegg tab in Item List function?

The All Item tab displays all your items, those ship by seller and those by SBN service.. The Item Shipped by Newegg tab displays all your SBN items. You can monitor your SBN item’s inventory status and perform various SBN processes such as send inventory / replenishment for SBN items, create multi-channel fulfillment orders, request for return inventory and convert item back to shipped by seller.

How do I request for inventory return (inventory removal)?

You may request to have your inventory returned to you by utilizing the Create Return Inventory Shipment function in the Item Shipped by Newegg tab.
– Select the item(s) you like to return. . Select “Create Return Inventory Shipment” from the dropdown menu and click “Go”.
– Input the number of unit(s) to return under Return Fullfillable Qty Column for each item.
– Select Shipping Method and confirm Ship to Address.
– Click “Confirm and Create Shipment”.
– Refer to SBN User Guide for complete details.

How much does Newegg charge for return inventory shipment?

Please refer to our SBN pricing webpage for return inventory fees.

How can I track orders Shipped by Newegg?

To track orders Shipped by Newegg, you can go to Manage Order -> Order List and use advance search and filter by “Fulfill by Newegg” only. You can also use “Fulfill Channel” column to identify which orders are Shipped by Newegg.

Who handles customer returns and customer inquiries for Newegg.com website orders?

Orders placed on Newegg.com and were shipped by Newegg, Newegg will handle return requests and customer inquiries related to the orders. Newegg website will allow customers to submit return requests. Newegg customer service call centers will answer all customer inquiries related to the orders such as order status inquiry and order tracking inquiry. You can be sure that we will provide the world class Newegg shopping experience to all our customers.

Will you handle customer returns and refunds?

For returns related to orders not placed on Newegg.com (multi-channel order, for example), Newegg will not handle the return process. The handling of return process has to be managed outside of Newegg marketplace platform. For returns related to orders placed on Newegg.com, customers can request returns online. Newegg RMA Center will handle all related services.

What is Multi-Channel Fulfillment?

Multi-Channel Fulfillment service is where product inventory are stored at one central organization to be used as a fulfillment center for all your sales channels. Part of the Shipped by Newegg program is to allow your inventory to fulfill orders from multiple sales channels outside of Newegg.com

The Newegg Seller Portal provides you with the function to create multi-channel orders, one at a time or in batch mode by utilizing datafeed. Click here to see detailed instructions on how to create multi-channel orders in Seller Portal. Click here to see Shipped by Newegg Multi-Channel order rates.

What shipping options are available for Multi-Channel Fulfillment?

The following shipping methods are available for multi-channel orders: (a) Standard Shipping (5-7 business days) (b) Expedited Shipping (3-5 business days) (c) Two-Day Shipping (2 business days) (d) One-Day Shipping.

What type of box or packaging is used for Multi-Channel orders?

Multi-Channel orders are shipped in boxes with standard Newegg logo with standard Newegg packaging.

How are returns handled?

For returns related to orders not placed on Newegg.com (multi-channel order, for example), Newegg will not handle the return process. The handling of return process has to be managed outside of Newegg marketplace platform.

Where can I find tracking numbers for Multi-Channel orders?

Multi-Channel orders are also displayed in Order List in seller portal. They are identified as “Non-Newegg” in Sales Channel column. Tracking number per order is displayed in order detail page.

How is Multi-Channel Fulfillment billed?

Click here to see Shipped by Newegg Multi-Channel order rates. Fees will apply and deducted from your settlement. Transactions will be marked as Multi-Channel SBN fees.