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Smartrouterx provides our consumers with plenty of choices from home and garden items to sport and hardware equipments, from vehicle and DIY projects to business and industry products. Find whatever you need for your daily life and activities from our online shop with impossible low price and highly expectation!

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Returns Policy
27 Ratings (59% Positive)

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
62.96%
Product
Accuracy
66.67%
Customer Service
Satisfaction
50.00%
Daniel D.
Ordered on 9/5/2020
Excellent products
9/18/2020 7:42:21 AM

Exact replacement parts.

  • Yes
  • Yes
  • Didn't contact
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Paula P.
Ordered on 7/14/2020
Not trustworthy
7/27/2020 9:11:08 AM

Order for two pair only received one pair so far no response from the seller thinking bad idea to order there wish i had read reviews before ordering my bad! Now i read all the negatives save yourself the hassle and order from someone else

  • No
  • Yes
  • No
1 out of 1 people found this review helpful. Did you? 
Roberto P.
Ordered on 7/7/2020
Nice product
7/17/2020 8:39:54 PM

Is a very nice case with everything you need for a console, unfortunately one of the parts for the controls did not fit as expected , is loose and comes off . other than that i really like it.

  • Yes
  • Yes
  • Yes
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Anonymous
Ordered on 6/14/2020
Scam
6/26/2020 6:41:04 AM

Item never delivered and no response from seller when I told them it wasn’t delivered. DO NOT BUY FROM THIS COMPANY!

  • No
  • No
  • No
1 out of 1 people found this review helpful. Did you? 
Miles R.
Ordered on 4/25/2020
Haven't even gotten my order yet
5/11/2020 3:44:19 AM

Horrible. Messaged a week ago and still no email back. Ordered jeep maybe 3 weeks ago

  • No
  • No
  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 4/22/2020
Never received product
5/6/2020 10:11:24 AM

Paid for two day shipping. Have not received package yet after two weeks

  • No
  • No
  • No
1 out of 1 people found this review helpful. Did you? 
Greg G.
Ordered on 4/21/2020
Third time now trying to get product
5/5/2020 11:05:26 PM

First time they sent the wrong order from an unknown fake address in New Jersey. Second tie they finally get the product right but it came smashed with zero packaging and missing an ac plug. DO NOT order from this seller.

  • No
  • No
  • No
1 out of 1 people found this review helpful. Did you? 
Keith H.
Ordered on 4/13/2020
Ben waiting for weeks still not delivered and still going to be two more weeks before delivered
4/30/2020 10:47:51 AM

I will check to see who the seller is next time , more than a month to be delivered

  • No
  • No
  • No
1 out of 1 people found this review helpful. Did you? 
Dylan B.
Ordered on 4/8/2020
Garbage service
4/29/2020 9:01:47 AM

Company never shipped my item. Tracking says it is waiting on carrier pickup. That was nearly a month ago. I still have yet to receive my order. I have reached out to the seller for an update on shipping with no response. I have reached out for a refund for my order still...no response. Newegg has yet to respond to this either. Awful experience and will not be ordering from them in the future. They make it really easy to not want to deal with them.

  • No
  • No
  • No
1 out of 1 people found this review helpful. Did you? 
Kaden B.
Ordered on 4/11/2020
Sent the wrong item
4/24/2020 12:21:41 PM

The retailer sent another item and I had to send it back to get the correct item. Will change rating if I get the correct item.

  • Yes
  • No
  • Yes
1 out of 1 people found this review helpful. Did you? 
Bruce C.
Ordered on 4/2/2020
4/15/2020 8:37:35 AM

It was great to get this in less than a week since getting it from China takes a month.

  • Yes
  • Yes
  • Didn't contact
1 out of 2 people found this review helpful. Did you? 
Lubomir K.
Ordered on 9/3/2019
Poor response to my question. Fake product
9/16/2019 6:30:21 PM

it would be nice if I can get a refund.

  • Yes
  • No
  • No
2 out of 3 people found this review helpful. Did you? 
Renzo A.
Ordered on 8/10/2019
8/15/2019 11:12:06 AM

Nice. Thank you

  • Yes
  • Yes
  • Yes
1 out of 2 people found this review helpful. Did you? 
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