Comments: I had the 3000 model prior to getting the 4000 and I liked it a lot. This one is better in many ways, but in my opinion they've tried to dumb it down too much. Ergonomics have been slightly improved, but some of the new buttons are a waste and having the component buttons on the LCD is a bit of a hassle. Overall it's still easy to use, but the simplification of the buttons once again sets back the user who knows how to use the remote properly. Part of the beauty of the 3000 model was that I could set it up however I wanted without cumbersome tutorials. This remote features computer based programming as well as standard programming, which I thought would be a big plus, but it just ended up being a bit of a hassle. The computer interface is poorly designed and isn't user friendly unless you're a fan of the one-touch hands off setup. If you want to program the remote properly on the PC you have to use the "advanced" features, which are somewhat limited and hidden behind the idiot-proof tutorials. I love the remote, but I was dissapointed in the PC programming, though it did do nearly everything I asked after I skipped the tutorials and went for the cumbersome "advanced" menu. Overall they went with a more "family friendly" design with this model compared to the previous one, and it does nothing but hide the functionality behind the new "xpress" features. I still rated it a 4 because it's still a powerful and useful remote, but the attempt at simplistic design only makes me press more buttons to accomplish my goals.

Pros: This is a great remote for a home theater setup. you can program in all of your remotes and also program macros that will perform multiple functions with one button press.

Cons: Teaching the AX4000 other remotes using the wizard is painful. Its better to teach the ax4000 in the manual mode. Also the directions for learning remotes could be clearer.

Overall Review: This remote does all that it claims. The backlit touch screen is nice but also makes the remote quite large compared to standard remotes. This is not a good remote for those who like to channel surf or change channels alot. This remote is good for turning on/off a large number (4 or more) components at once and watching a DVD. If the software was a little bit more user friendly soft this remote would earn a solid 5 star rating. Overall this remote is worth the money.

Pros: Good contol of components special features. Custumizable display works well. PC interface is very good. Signal is strong. Learns codes well, and the files can be backed up.

Cons: Software could be better, there should be an easy way to skip the wizard. It is a little large, but its hard to lose.

Overall Review: Been using programmable learning remotes since the late 80's, and this is definately one of the better ones. No issues with the one I own, would buy it again even after setting up a Harmony.

Pros: My parents have 2 cable boxes, one Tivo Series two, one HDTV, one (old) 5.1 reciever, and a combo TV/VCR. The old reciever doesn't do video switching. This is cheaper than buying Dad a good switching reciever(like a Denon), and so much easier to operate. I created 3 buttons for him on the remote. HDTV, TIVO, and DVD. All he has to do is hit the button on the touch screen, and everything swithes for him. Hopefully I won't come home again to him listening to everything out of one speaker. Now...if I can figure out why the cable company insisted he have two cable boxes(I know he cannot record HD on his Tivo S2, but he can tape the non HD stuff!)...and rewire the whole mess...I think he is using coposite for Video out of his DVD instead of component! The horror!

Cons: Let's face it. It's really big. I hope he doesn't drop it(my parents have ceramic tile throughout the house).

Overall Review: Good buy. NewEgg delivered in record time again. If I can find it on NewEgg, I always buy it here first.

Pros: As everyone else said, once you get through the basic setup, the advance section lets you get the remote working exactly as you would like it. I have a TV that had a seperate button for on and off. With this remote, I was able to easily get them working on the same button. Other than that works flawlessy. Macros all work great

Cons: I thought the price tag was a little high at first, but when you use the remote you understand you got what you paid for

Overall Review: I have known people who have prior versions of this remote and I would definately recommend getting this model. If you can get thru the set up its a dream to use. My significant other was rather hesitant when I told her I spent $xxx+ on a remote, but once it arrived she understood why. No longer does she have to fumble between 5 remotes to get the tv on and the sound working properly. With the touch of one button, the tv turns on, activates the receiver and sets it into the proper mode.

Pros: The lcd is brighter than my old one. I put in controls I couldn't in the old Sony remote because of memory or labels. Programming is easy once you figure out the software(see other thoughts)

Cons: I don't see any as of yet, except a better explanation of the software would help.

Overall Review: Nowhere does it say you can't combine PC & manual setup. I yelled at my monitor until I figured how to get to "advanced" in the software. After that, it was a breeze. I had a Sony RM2200 before. I'ts like night and day between them. This thing rocks!

Pros: Express function is great!!! One click and your TV is onthe right setting, Cable or Sat box is on and sound system is on and onthe right setting!!! LOVE IT The learning feature is great!!!

Cons: If you have a Panasonic TV for example where the menu arrows are integrated with the volume and chanel buttons, the remote does not function well. The learning mode should be improved so you can name the buttons to match the commands on the existing remote.

Overall Review: Great remote. The preset really does not effecently translate, but generally you loose funstions when you use preset anyway. Still far and away the BEST accessory you can buy for your hometheater system.

Pros: Controls every component I own. Simple to use. Works well once you get it programmed.

Cons: Programming is a real pain. Sony really dropped the ball on this part. Sony tech support is basically useless.

Overall Review: Overall, I am happy with this unit despite it's programming shortcomings. I can't believe the difficulty setting it up, even with Sony components.