WD Purple WD102PURZ 10TB 7200 RPM 256MB Cache SATA 6.0Gb/s 3.5" Hard Drives Bare Drive

Hi Giltheartist@gmail.com, We regret to learn that your WD Purple Hard Disk Drive is not performing as expected. Slow performance can be caused due to several factors like computer configuration, multiple applications running on the computer while trying to access or backup the data, fragmented disk which may also result in slow computer disk read capability, the total amount of data on a disk and the relative size of each file, encrypted backup or scanning of each file by anti-virus installed in the computer or USB port of the computer with which the drive is connected etc. Furthermore, you can also refer to the link suggested below and check for the Theoretical USB Interface Speeds to find out the theoretical speed given by different USB port types. "Theoretical USB Interface Speeds": https://support-en.wd.com/app/answers/detail/a_id/5043 Moreover, please know that the external drive makes noise during normal drive operation. The type and volume of noise are dependent on whether the is drive performing a read/write operation or idle with the heads parked. The environment where the drive is functioning may also influence noise. Please refer the below links for more information. "How To Tell If The Noise or Sound An Internal Drive Makes is Normal": https://support-en.wd.com/app/answers/detail/a_id/16309 The best practice is to perform diagnostics using Data Lifeguard Diagnostics for Windows when the drive is not functioning as expected or behaving abnormally. You can refer to the links given below. "Testing a drive for problems using Data Lifeguard Diagnostics for Windows": https://support-en.wd.com/app/answers/detail/a_id/6226 We would like to followup with you to help discover the root cause of your hard drive's slow performance to provide a positive resolution for this concern. Please reach us via the phone concerning the Newegg review. We will be happy to assist you. Need Help? Please see our "'Contact Us" page for information.