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Seller#: 0UHOPTYVKKC3EQ023

17th street photo supply inc Seller Profile 800-664-1971 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from 17th street photo supply inc See all products from 17th street photo supply inc

17th Street Photo has been one of New York's leading sources for camera equipment for both the professional and amateur since 1992. Our sales staff consists of camera users, rather than pushy sales people.


We are a family run business that takes pride in serving the customer with respect and professional courtesy. Over the years we have built strong relationships with the manufacturers whose products we represent. More importantly, we strive on servicing our most loyal and repeat customers. Our showroom is dedicated to the personal ‘one on one’ attention that many customers desire.



Every product we sell is bought directly from a manufacturers warehouse and carries a full warranty from that company. We do not sell ‘grey market’ or ‘refurbished items.’ Check our prices, and more importantly, check our Merchant Ratings. The proof of service and reliability comes directly from our clientele.

For general questions and inquiries please email us at: info@17photo.com.


To inquire about a specific order already submitted to us please email us at: orders@17photo.com. Please be sure to include you order number in the subject line.

We can be reached toll-free at 1-800-664-1971.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (112 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 74 Reviews
newegg
66%
Good Rating + 4 12 Reviews
newegg
11%
Average Rating + 3 5 Reviews
newegg
4%
Poor Rating + 2 7 Reviews
newegg
6%
Very Poor Rating + 1 14 Reviews
newegg
13%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Mohave PC
Order Date : 4/8/2014

Rating + 2 Newegg Fails on this one

Low rating is due to Both Newegg and seller taking 6 to 8 days for shipping. ordered through Newegg and found out AFTER the sale it was shipping fom NY to Arizona. Poor form Newegg. Seller should have offered an upgrade on shipping.

Did you find this review helpful? Yes No

davidst
Order Date : 3/12/2014

Rating + 5 Great Seller!

They sent my free shipping $45 item 2 day Priority Mail!!
Double boxed, well packed!
What great service!
Will buy from again!

Did you find this review helpful? Yes No

Tommy123
Order Date : 2/16/2014

Rating + 2 Do your homework

poor documentation and support. seller ignores RMA requests. buyer beware.

1 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 1/31/2014

Rating + 1 What a nightmare.

This company sent me a computer that blue screened first boot up, I sent it back on the 23rd, they received it the 26th, it is now the 10th of March, 17th street doesnt even know where my computer is, they were the ones who told me to send it back to Lenovo and get them a case number too. DO NOT BUY FROM THIS COMPANY.

1 out of 1 people found this review helpful. Did you? Yes No

KCSINC
Order Date : 2/16/2014

Rating + 1 Laptop

Laptop arrived DOA and on the same day of receipt of the laptop I requested exchange. Provided the error and diagnostic codes. The marketplace seller never got back with me for exchange of the item. Buyer beware, 17th St Photo Supply has no service after the sell.

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Efros
Order Date : 1/21/2014

Rating + 5 Excellent Service

Fast dispatch. Quality item for a very good price

Did you find this review helpful? Yes No

N/A
Order Date : 1/15/2014

Rating + 1 Doesn't Pay shipping

Free Shipping, Ya right!!! I have to pay shipping due to receive product. Don't ever trust this company!!

1 out of 1 people found this review helpful. Did you? Yes No

JG
Order Date : 12/10/2013

Rating + 1 Wrong Specs

Online it says product will ship with Windows 7. When I received it, it was loaded with Windows 8. After trying to contact the seller several times with no response from them I got New Egg involved. They cannot reach the seller either. As it stands I am stuck with a $1,500 laptop with no resolution. STAY AWAY FROM THIS SELLER.

1 out of 1 people found this review helpful. Did you? Yes No

Colorado_USA
Order Date : 1/6/2014

Rating + 5 Excellent Service

I was cautious about using 17th Street because of some of the negative reviews, but they had my order in the mail the next day, and it arrived a day earlier than I expected. Super fast shipping, correct item, and well packaged. On top of that, there was an accidental double order placed, but 17th Street just told me to refuse shipment on one of the items and they would fully refund me for it once it got back to them. Don't believe the haters. I would order from 17th Street again in a heartbeat.

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N/A
Order Date : 12/2/2013

Rating + 1 Horrible

My GPS hasn't arrived, the tracking number is incorrect, UPS doesn't even have a record of it, I have no idea where it is. To make it worse, the 17th street website has options that don't work at all, contact us doesn't work and tracking doesn't work.

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy
    As an authorized dealer, every product sold on the 17photo.com site is brand new and includes the full U.S.A. manufacturer's warranty. 17th Street Photo Supply, Inc. offers an exclusive money-back guarantee for its products. The return/exchange guarantee period is 30-days from receipt of delivery. All returns first require a RETURN MERCHANDISE AUTHORIZATION NUMBER from 17th Street Photo. It can be obtained by emailing us at: info17photo.com or via phone at 800-664-1971.


    Return or Replacement Policy: If you are not satisfied with your purchase, you may return it within 30 days of receipt, for a refund, or a replacement - subject to the following:

    a) Contact 17th Street Photo to receive a Returned Merchandise Authorization (RMA) number, to ensure proper handling of the return and/or replacement. Products cannot be returned without an RMA number.

    b) In order to be eligible for a full refund, less shipping expenses, your returned merchandise must be in its original unopened mint condition, as shipped, with all packaging, manuals, and paperwork intact and unaltered. Items removed from their 'blister-pack' display packaging do not qualify for a full refund.

    c) Only the purchase price of the product is refundable. Customers remain responsible for the shipping and handling expenses incurred in shipping the item to them. If an item is offered with "Free Shipping," this means we are paying the freight on your behalf. If that product is returned for a refund, the shipping expenses incurred, will be deducted from the refund. If an item is refused, the carrier bills us for shipping both ways, and these expenses incurred on your behalf need to be deducted from your refund.

    d) All exchanged/returned merchandise must be in original factory condition, including all packaging materials, inserts, manuals, warranty cards (not filled-out) and all accessories. Please do not tape or write anything on the item or the package. We reserve the right to refuse any such returns. All shortage claims must be made to us within 7 days of placing your order. 17th Street Photo will not be held responsible for claims made after 7 days.


    Items from the following categories may not be returned once opened:

    Computers - Software and Hardware once unwrapped

    Stereos/Speakers

    Film

    Paper

    DVDs and Videos

    Batteries

    Ink cartridges

    Memory cards
RMA instructions
    a) Contact 17th Street Photo to receive a Returned Merchandise Authorization (RMA) number, to ensure proper handling of the return and/or replacement. Products cannot be returned without an RMA number.

    b) In order to be eligible for a full refund, less shipping expenses, your returned merchandise must be in its original unopened mint condition, as shipped, with all packaging, manuals, and paperwork intact and unaltered. Items removed from their 'blister-pack' display packaging do not qualify for a full refund.

    c) Only the purchase price of the product is refundable. Customers remain responsible for the shipping and handling expenses incurred in shipping the item to them. If an item is offered with "Free Shipping," this means we are paying the freight on your behalf. If that product is returned for a refund, the shipping expenses incurred, will be deducted from the refund. If an item is refused, the carrier bills us for shipping both ways, and these expenses incurred on your beh
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