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Seller#: 0UHOPTYV91QPXWC8A

As Seen on TV Products Seller Profile 800-238-7119 Email This SellerEmail This Seller  See all products from As Seen on TV Products See all products from As Seen on TV Products

As Seen on TV Products has hundreds of past and present As Seen on TV items and many other great items since 1999.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (31 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 16 Reviews
newegg
52%
Good Rating + 4 1 Reviews
newegg
3%
Average Rating + 3 1 Reviews
newegg
3%
Poor Rating + 2 1 Reviews
newegg
3%
Very Poor Rating + 1 12 Reviews
newegg
39%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
George
Order Date : 4/19/2014

Rating + 1

My credit card has been charge... HOWEVER... The item HAS NOT BEEN DELIVERED!!!!!! Someone please explain. George Grubbs

Did you find this review helpful? Yes No

rtoledo2002
Order Date : 3/20/2014

Rating + 1 LOW QUALITY STAY AWAY

one of the 2 keyboards arrived with the s key not working so far they have refused to RMA the keyboard and emailed me saying to call them so they can fix it. WHAT can you fix on a cheap keyboard, it's not like the old keyboards in the 1980's

Did you find this review helpful? Yes No

TBo
Order Date : 1/3/2014

Rating + 5 Customer Service

It took 3 attempts to get all 3 sets I ordered, but they were determined to make it right. When I ordered just one set before I had no problems. I appreciate their persistence to make it right, and would recommend them based on their customer service department.

Did you find this review helpful? Yes No

anubis7814
Order Date : 10/21/2013

Rating + 1 Very disapointed

I am yet to receive my order

0 out of 2 people found this review helpful. Did you? Yes No

Danny
Order Date : 8/10/2013

Rating + 3 Wrong Item, Problem Corrected

Shipped relatively quickly. However, the wrong item arrived. Quickly, corrected the problem and sent the correct item.

0 out of 1 people found this review helpful. Did you? Yes No

bruce
Order Date : 4/12/2013

Rating + 1 Great Idea But

bought two in April and here it is August and both have split , cant get company to return emails or calls . So much for a good idea.

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N/A
Order Date : 5/26/2013

Rating + 1 delivery of product

I ordered the Sweepa broom on 5/26. It is now June 10. This product has been sitting in a post office (not in my town) since 5/31. I highly doubt that I will order another product from this website.

0 out of 1 people found this review helpful. Did you? Yes No

Momto3inAZ
Order Date : 4/20/2013

Rating + 2 Poor standards

My items were stuffed into a box that was obviously too small and taped shut although it was misshapen and bulging. When I opened them, one has a fray along the edge, very obvious if they had checked their quality. There were no directions for install with the product. I will avoid this seller in the future, very disappointing.

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N/A
Order Date : 4/22/2013

Rating + 1 order not received

Never got the product ordered

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CAMG
Order Date : 4/25/2013

Rating + 1 No Product

Its been two weeks since I placed my order, and I was informed that it has been shipped, but I never received the product.

Did you find this review helpful? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 20.00%

RMA Policy
    If you wish to return a product or item that you find unsatisfactory, please follow the procedures as explained below.

    **Please be advised that if the item(s) that is being returned is opened or used, the refund will be subject to a 20% restocking fee, as described in our return policies on our website. All Returns must be received back within 30 days of you receiving the order. Products shipped back to us without an RMA number will not be accepted for return, and may have up to a 50% restocking charge.

    All items must be returned in original packaging with all parts and pieces including instructions, warranty cards and all literature. If not, the return may be subject to a restocking fee of 80% or more depending on the product.

    Items returned that customers claim are defective and upon their return are determined to be in perfect functional working order, will be assessed a $1.00 refund and an email will be sent to the customer to determine if they would like the item reshipped to them at their cost. We will hold onto the product for reshipment no more than 10 calendar days from receipt of item.

    We CANNOT accept returns on products that are used on the face, body or mouth, according to Federal laws. These products include but are not limited to: Natural Bras, Strapless Silicone Bras, Celebrity White, all types of Shavers and Trimmers, Sonic Clean between Machines, Cybersonic Oral systems and brush heads, Dr Feder’s LiftTight , all Epil-Stop products etc. Hair, mouth and other beauty products cannot be returned due to sanitary reasons.

    Products such as Phase 4 and Walkfit are non returnable if not in original condition with all the parts. They must be unscuffed.

    Return Procedures are as follows:
    Please call for a Return Merchandise Authorization Number (RMA#) before returning the product. In most cases this is the same number as your original order number.
    Pack item (s) into a shipping box and address the return to the address below.
    Put the RMA # on the shipping label so that the return can be processed more efficiently upon its arrival in our warehouse.
    The product must be returned via regular mail as we will not refund the cost of ANY express, priority or overnight shipping
    Please do not affix any labels or stamps to the retail box of the product. Put all labels and stamps on a shipping box or the original packing box your order came in.

    Once the return has been received, and the product inspected, you will be issued a refund and be notified via email and sent a copy of the refund transaction record and details for your records.

    Address returns to:
    As Seen on TV Products
    3641-B Pierce Drive
    Chamblee, GA 30341

    The return shipping cost will only be reimbursed by As Seen on TV/TVTime Direct if it has been agreed upon prior to the return. This is only if a product has been damaged in delivery or was received defective. Once again, the product must be returned via regular mail as we will not refund the cost of ANY express, priority or overnight shipping.

    Products which are refused after shipment will still be assessed a shipping fee.

    If you have any further questions, please call us at the number below and ask for customer service.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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