Pros: Easy client setup, especially with the network shutdown software. Runs very quiet.

Cons: None that I can think of, although some sample server shutdown plans would've been appreciated in the instructions. I'm a newbie with such sophisticated UPS systems.

Overall Review: You must update the UPS firmware to the latest version immediately. The installed firmware caused the user interface to lock up and be rendered useless. Couldn't even access the unit through telnet. Had to access it through the serial cable to unlock it and reset the passwords. Problems disappeared after updating the firmware to the latest available online.

Pros: Silent! My last UPS (Tripplite) could be heard two rooms away. Can't hear this one sitting right next to it.

It's really stable when used in tower orientation due to the battery being in the bottom. Construction is really solid.

Cons: Web interface only supports one user at a time. Including that session from the browser window you just closed. Have to wait up to 10 minutes before you can log in again.

Pros: The UPS has more than enough power to run our server closet. It has enough outlets to give the server their own outlet. I still needed a power strip for all of the small stuff.

The UPS send you and email if the power goes out and can email of the room temp get to high. this thing rocks

Cons: The mounting hardware does not work for our type of rack (4 post round holes). we had to drill two holes into the mounting bracket so we could connect the front screws.

Pros: Absolutely zero nice things to say about this rebranded paper weight

Cons: The software CD was defective. You can't download their dated software and after 2 hours of being passed around still couldn't get them to provide default password to turn it on or a replacement CD. Yes... you have to use the software they didn't provide to 'enable' the power ports. Next 4 UPS towers will be Cyberpower, already bought one.

Overall Review: Cyberpower... 2/3rd the price and the software works

Manufacturer Response:

I am very sorry for any trouble you are having with the SMX3000LVNC unit. You mentioned you had trouble obtaining the software. All of our software is available for download from our website. If you had trouble downloading the software from our website and are in still in need of any software, please contact APC directly via email at esupport@apc.com and let us know which software you are seeking. We can put it on a Box location and send you a direct link to download from.