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Seller#: 0UHOPTYVU0FN68E5E

FastMedia Seller Profile 832-449-6066EXT8324 Email This SellerEmail This Seller  See all products from FastMedia See all products from FastMedia

We are professional seller with 24 * 7 support hours. We ship all items in less than 24 hours. For anything else, we will let you know by email. We respond to all emails in less than 8 hours. We take lot of efforts to ensure that item is as described and shipped in timely fashion. We look forward an opportunity to serve you.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (119 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 77 Reviews
newegg
65%
Good Rating + 4 11 Reviews
newegg
9%
Average Rating + 3 4 Reviews
newegg
3%
Poor Rating + 2 6 Reviews
newegg
5%
Very Poor Rating + 1 21 Reviews
newegg
18%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Ronald B.
Order Date : 7/10/2016

Rating + 1 Horrible shipping.

I did not receive all the items in my order in the same package that arrived.

They posted an incorrect tracking number for the package and I had to message them for the correct ones.

1 out of 1 people found this review helpful. Did you? Yes No

paul d.
Order Date : 7/13/2016

Rating + 1 extreamly bad customer service

they ship late give out invalid tracking information and do not respond to emails.

1 out of 1 people found this review helpful. Did you? Yes No

Kai Y.
Order Date : 4/12/2016

Rating + 5 WILL buy from this seller

good product, fast shipping (standard shipping). very satisfy

0 out of 1 people found this review helpful. Did you? Yes No

Reid C.
Order Date : 3/20/2016

Rating + 5 excellent service

Item exactly as described and just what I wanted. Shipping was very timely. Very happy with this experience.

0 out of 1 people found this review helpful. Did you? Yes No

David P.
Order Date : 2/18/2016

Rating + 2 inaccurate order

the item that was shipped to me is nothing like what I ordered, causing hassle to return and still in search of item I thought I had purchased

1 out of 2 people found this review helpful. Did you? Yes No

William B.
Order Date : 1/22/2016

Rating + 5 Very positive experience.

FastMedia shipped the item quickly, it was well packed, and the item was sold at a great price. Overall a great experience. Thanks FastMedia!

0 out of 1 people found this review helpful. Did you? Yes No

RANDY L.
Order Date : 12/16/2015

Rating + 5 Thanks

Fast Shipping and a good quality product. I've purchased from FastMedia Before and never a problem. Thanks

0 out of 1 people found this review helpful. Did you? Yes No

William H.
Order Date : 11/28/2015

Rating + 5 Great

Can't find it, Look Here, Enough Said.

0 out of 1 people found this review helpful. Did you? Yes No

Benjamin B.
Order Date : 12/17/2015

Rating + 2 slow

If you expect your items to arrive in short order, look elsewhere. My items were ordered the 17th, and did not even ship out until the 21st, and not due to arrive until the 2nd of Jan. I shop at Newegg because they are usually on the spot with shipping and I was under the impression that the Newegg sellers would be on par or a little under, but for an item to take 16 days to ship is ridiculous, avoid this seller if you need your items anytime soon.

2 out of 2 people found this review helpful. Did you? Yes No

Ken
Order Date : 12/5/2015

Rating + 5 Great service

I had a little issue with them sending me the incorrect tracking number, but before we could figure it out, my order was delivered. They quoted me at 7-10 business days for shipping, and my order arrived in three from literally the other side of America. Thanks guys! Oh, also, their price was at least 10% cheaper then everyone else, and when we are talking about something like a pelican cooler, that's substantial

0 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    We have 30 days return policy. Please let us know if we can do anything to fix the issue before you initiate return. We have 24 * 7 customer service and we are equally responsive on email as well.

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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