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Seller#: 0UHOPTYVU0FN68E5E

FastMedia Seller Profile 281-410-8820 Email This SellerEmail This Seller  See all products from FastMedia See all products from FastMedia

We are professional seller with 24 * 7 support hours. We ship all items in less than 24 hours. For anything else, we will let you know by email. We respond to all emails in less than 8 hours. We take lot of efforts to ensure that item is as described and shipped in timely fashion. We look forward an opportunity to serve you.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (63 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 37 Reviews
newegg
59%
Good Rating + 4 7 Reviews
newegg
11%
Average Rating + 3 3 Reviews
newegg
5%
Poor Rating + 2 4 Reviews
newegg
6%
Very Poor Rating + 1 12 Reviews
newegg
19%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
huy
Order Date : 3/10/2014

Rating + 1 Worse seller ever on new egg

No repsonse. Item bought never came been over two weeks

Did you find this review helpful? Yes No

Ron
Order Date : 12/16/2013

Rating + 1 NO Response

Have tried repeatedly for someone to respond as to the whereabouts of my purchase from them via NewEgg to NO avail. Will file dispute with PayPal for refund. NewEgg needs to review some of their vendors that they allow on their site.

1 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 12/22/2012

Rating + 2 Willing to give them another chance in the future, but I don't expect prompt service

I ordered in December of 2012, it was delivered over a week later than expected. I was not given a tracking number. FastMedia's contact number was a generic Google Voice mail box with nothing identifying it as FastMedia's, as a company, or as a customer service number (I don't mind the use of a google voice mail box for customer service, just put your name on it so I know I've called the right number). My messages were not responded to. I was not contacted until AFTER I submitted a negative company rating.

FastMEdia sounds like they are trying to get their act together, and I'll be happy to give them another chance, but I will not trust them to deliver on time or to respond to customer inquiries.

Hopefully they will start providing valid tracking numbers and answering their phone calls BEFORE delivery has occurred.

1 out of 1 people found this review helpful. Did you? Yes No

jlucht01
Order Date : 2/6/2013

Rating + 1 Complete BULL

Took the seller 30 days to tell me the shipment was damaged. They didn't provide me with a valid tracking number. I had to call them for 5 days straight to get someone to pick up the phone. When I finally did get through they told me the shipment was returned to sender for being damaged. I asked for a valid tracking number and they couldn't give me one. I asked for photos of the returned shipment, they couldn't give me one. I asked for something from UPS\Fedex that showed they actually shipped the product .. they couldn't give me one.. In short... they are crooks and I will never buy from them again. They sat on my money for almost two months.. I should of charged interest....

2 out of 2 people found this review helpful. Did you? Yes No

rs1
Order Date : 12/18/2012

Rating + 1 worst

bad tracking number, no responce to emails,poor service

3 out of 3 people found this review helpful. Did you? Yes No

Blamb
Order Date : 12/3/2012

Rating + 1 Poor communication

I ordered a DVD box set as a Christmas gift on Dec. 3rd and recieved a tracking number on Dec. 6th. By Dec. 18th I still could not track the package so I used the email seller feature to try to get an update on the status. On Dec. 20th after not getting a response I called the seller and was told that my package had been damaged during shipment on Dec. 17th and could either wait for a replacement or get a refund. I should not have had to call to find out that my package was "damaged during shipment" that there was no tracking information for. Also between placing the order on the 3rd and trying to track the package on the 17th the item was completely removed from newegg.

6 out of 7 people found this review helpful. Did you? Yes No

Hassan
Order Date : 10/16/2012

Rating + 5 Extremely fast shipping! Whoa!

I have made a number of orders with FastMedia. They offer great customer service, reasonable prices, and extremely fast shipping. They even offered me a combined shipping discount on larger orders! Keep it up FastMedia! You rock!

0 out of 8 people found this review helpful. Did you? Yes No

Hassan
Order Date : 10/23/2012

Rating + 5 Fast service, fast shipping, fast reply!

I have made a number of orders with FastMedia. They offer great customer service, reasonable prices, and extremely fast shipping. They even offered me a combined shipping discount on larger orders! Keep it up FastMedia! You rock!

0 out of 8 people found this review helpful. Did you? Yes No

Hassan
Order Date : 10/24/2012

Rating + 5 Absolutely fantastic customer service.

I have made a number of orders with FastMedia. They offer great customer service, reasonable prices, and extremely fast shipping. They even offered me a combined shipping discount on larger orders! Keep it up FastMedia! You rock!

0 out of 7 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    We have 30 days return policy. Please let us know if we can do anything to fix the issue before you initiate return. We have 24 * 7 customer service and we are equally responsive on email as well.
RMA instructions
    Please ship item back to us at address provided with printout of original order confirmation. No other input from our end is required. It would be helpful if you could call to confirm that item is being sent to us.
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