Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.
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Standard Return Policy
Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise.
The customer is able to exchange the item or receive a refund for the full amount of the item purchased.
Please read all the conditions in Rules and conditionals section. If conditions are met, no restocking fee will be applied.
If conditions are not met, IPC Store reserves the right to refuse the return or charge a restocking fee of min 15% depending on the product condition.
IPC Store will arrange for return shipping on any items shipped incorrectly, defective, or damaged and will pay necessary expenses. You are responsible for return shipping under any other circumstances
IPC Store is not responsible for any customs, duties, taxes and other freight charges due to shippin
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.