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Mabella Fashion Seller Profile 626-810-9885 Email This Seller See Seller Store See all products from Mabella Fashion
Business hours: Monday to Friday 8:30Am – 5:30Pm.(PST) (No weekend hours and holiday hours)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Standard Return Policy
*Items must be returned with original new condition and packaging included. (no scratches, marks, modification, blemishes, and any other damages.
*Items must be returned with 30 days after invocie. If it is not, the item will be refused and shipped back to buyer at buyer’s expense.
*Returned items will be inspected. If items don’t match the orignial condition as above, we will not be able to do refund or replacement. And the item will be sent back to buyer at buyers expense.
*Buyer is responsible for return postage and insurance.
*Free Gifts must be returned with the item. Refunds will not be granted for the items if items do not return in all set with free gifts and packaging.
*Please allow us to have 3 business days for RMA # issue and one week for RMA refund or exchange processing.
*Item has been used, modified, scratched, blemished, marked, or resized.
Below is RMA processing instruction.
Send the product back to below address with mark RMA# on package.
ATTN: Mabellafashion Marketplace
835 Lawson Street
City of Industry, CA 91748
(Note: All return items must get RMA# before ship items back. Please contact us first. )
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.