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Seller#: 0UH8ISD17NF2VTCC0

TCELL USB HOME Seller Profile 800-390-1119 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from TCELL USB HOME See all products from TCELL USB HOME

Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

Monday - Friday (8:30am - 5:30pm PST)

Welcome to TCELL USB HOME!

TCELL USB HOME is a webstore from Taiwan's professional digital storage media sales and marketing company- TCELL Technology Co., LTD.

TCELL mainly provides the stylish, cute & funky USB Flash Drive that is suitable for gifting. We also make products as gadgets creating great memory that touches your heart and brings fun to your life!

Thank you for visiting us at TCELL USB HOME!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (111 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 85 Reviews
newegg
76%
Good Rating + 4 19 Reviews
newegg
17%
Average Rating + 3 2 Reviews
newegg
2%
Poor Rating + 2 2 Reviews
newegg
2%
Very Poor Rating + 1 3 Reviews
newegg
3%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
hwjl
Order Date : 7/24/2014

Rating + 5 quick service

ordered it and arrived in 5 days as advertized

Did you find this review helpful? Yes No

N/A
Order Date : 11/16/2013

Rating + 4

Item arrived in time and looked as advertised. Speed however is 30% slower than advertised

Did you find this review helpful? Yes No

Mike
Order Date : 11/22/2012

Rating + 5 USB

I've had this USB for the past year now, still holding up great. No problems whatsoever.

Did you find this review helpful? Yes No

rustygun
Order Date : 9/24/2013

Rating + 1

item not recived, I assumed I was ordering from newegg my mistake I eill be sure to avoid all 3rd party sellers in the future

0 out of 1 people found this review helpful. Did you? Yes No

End User
Order Date : 7/1/2012

Rating + 5 End User

Received in 4 days (USPS). Nice looking drive. Works AOK. Some parts are plastic so be careful with it.

Did you find this review helpful? Yes No

N/A
Order Date : 6/8/2012

Rating + 5 Good Seller

Shipped quickly. Would buy from again.

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Blackavar
Order Date : 3/15/2012

Rating + 5 Fast

Received the items I purchased in a reasonably fast time.

Did you find this review helpful? Yes No

Rauktis
Order Date : 3/4/2012

Rating + 5 Excellent

No problems so far. Good quality product.

Did you find this review helpful? Yes No

NerdAtHeart
Order Date : 2/22/2012

Rating + 5 Great buy!

Fantastic novelty! Extremely useful and the speed of the shipping was amazing!

Did you find this review helpful? Yes No

Jen
Order Date : 12/8/2011

Rating + 5 Fast Shipping

Received very quickly. Great flash drive, so adorable. I bought it as a gift but now want one myself.

Did you find this review helpful? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    Returns Policy:
    TCELL USB HOME offers only genuine quality merchandise.
    If you are not completely satisfied, we will gladly accept returns within 30 days from receipt of merchandise.
    An RMA number must be requested following below return instruction within 30 days of the delivery date.
    As your request, we will issue you a credit back to your account, or replacement the merchandise.
    Returned or exchanged merchandise must in its exact original condition, including all packaging, accessories and manuals.
    Shipping and handling fees are the costs of us sending the product to you and will not be refunded unless the item is defective.
    In the event an item is sold with "free shipping", we will refund the amount of sale.
    Units that are found to be physically damaged due to abusive usage or mishandling by buyer or missing components will be returned to the buyer at the buyers expense.
    Please allow up to 7 business days after we receive the package for your return/exchange/refund to be processed.
    We strongly recommend you to contact the manufacture customer support before the defective item return process.
    For warranty issues, please check the manufacture website for details.

    Basic Criteria:
    All returns must include the following:
    * Original Condition
    * All accessories
    * Manuals, warranty registration, etc.
    * Return Merchandise Authorization (RMA) obtained from site or customer service for the correct product and not yet expired

    Check the Special Returns Policy below to see if it applies to your return. If not, then the following Basic Returns Policy applies:
    (1) An RMA number included Damaged/DOA (Dead On Arrival) /Defective shipments must be requested within (30) days of the delivery date. Shipping and handling fees are the costs of us in sending you the product and will not be refunded. In the event an item is sold with "free shipping", we will refund the amount of sale.
    (2) All returns with missing part (including, but not limited to, original manufacturer packing materials) will not be processed until the part is received.
    (3) Customer is responsible for return shipping expenses unless the item is defective/ damaged. Replacements will be shipped at our expense.
    (4) Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and basic returns policy, the purchase price will be credited to the credit card used for the original purchase.
    (5) Refund will be issued after our warehouse receives, inspects, and processes your return.

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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