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Seller#: 0UH8ISD14UKCH34F0

Mobility 1 Seller Profile 818-514-2880 Email This SellerEmail This Seller  See all products from Mobility 1 See all products from Mobility 1

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.

Our Mission...
Mobility-1 is dedicated to bringing you the best possible prices on a wide variety of products with the highest standards in customer service.

Mobility-1 is completely committed to excellence in both product quality and customer service. We are committed to doing all that is necessary in order to keep you a satisfied and returning customer! As an Mobility-1 valued customer, you can confidently place your order with the knowledge that it will be delivered on time and complete.

We are open for online sales 24 hours a day. Our friendly customer service department is available to answer your questions about our products, assist you with returns, and will provide you with tracking information Monday through Friday from 9:00am until 5:00pm Pacific Standard Time or via email .

As a company whose number one dedication is serving you the valued buyer, we will continue on our quest for perfection!

Product Updates:
Our product offerings grow faster than we can update our website! If you don't see it, ask.

Customer Service:
Our knowledgeable sales staff is happy to assist you if you are not quite sure what you need

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (75 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 39 Reviews
newegg
52%
Good Rating + 4 6 Reviews
newegg
8%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 4 Reviews
newegg
5%
Very Poor Rating + 1 26 Reviews
newegg
35%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
NetRider
Order Date : 4/1/2013

Rating + 2 Bait & switch

The web site described the memory as HP brand and it's a generic. I don't have the computer so I can't comment on the memory but Newegg didn't deliver what was advertised. Hopefully the memory will perform up to spec once it's installed. I'll be back with an update later this week once it's installed.

Did you find this review helpful? Yes No

N/A
Order Date : 3/3/2013

Rating + 1 Cannot Contact To Return Item

They sent me an iPhone 4 otterbox case instead of the iPhone 5 that I ordered. RMA request through the website was never answered. The phone number listed does not work either. Newegg is taking care of the issue of course. Don't even bother saving the $5. Just purchase through Newegg!

Did you find this review helpful? Yes No

moe
Order Date : 11/14/2012

Rating + 1 missing items

i have emailed newegg about not reciveing my proudct, and i still have not heard anything back

Did you find this review helpful? Yes No

Shirley
Order Date : 3/15/2012

Rating + 5 Just what I needed

My order arrived promptly and was exactly as promised.

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N/A
Order Date : 3/15/2012

Rating + 1 Never again

Item would not charge, and did not include mounting sticker to mount on dash. My friend had the mounting sticker included, and when emailed seller about these issues, they were no help, and very rude. Lucky it was a cheap item. Ill take the loss, but Good luck if you decide to deal with these people, especially if its for a big ticket item. I would not recommend! Stay away!!They take advantage just because its an online purchase. Horrible customer support. NEVER EVER AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Did you find this review helpful? Yes No

alja1
Order Date : 3/7/2012

Rating + 5 Excellent!!!

I had a problem. I called them and they took great care of me! Thank you Accessory One!!!

Did you find this review helpful? Yes No

tojo
Order Date : 3/13/2012

Rating + 5 Prompt servie

Got hard case for DROID 3, Had product within 3 days of ordering.......Thanks

Did you find this review helpful? Yes No

Dave
Order Date : 3/5/2012

Rating + 4 Ok - but watch shipping!

Need to update your shipping procedures - address was to me OR CURRENT RESIDENT. Product received in timely manner and as described.

Did you find this review helpful? Yes No

sam
Order Date : 2/28/2012

Rating + 5 honest dealer!

very fest in everything! and great items! as you expect!!

Did you find this review helpful? Yes No

IshCar83
Order Date : 3/8/2012

Rating + 5 Fast & Smooth Transaction!!!

I'm very pleased with my purchase,package arrived in my mail box in good condition.THANK YOU.

Did you find this review helpful? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Mobility-1
    Return Policy

    Thanks for shopping at Mobility-1
    If you have any comments or concerns regarding your order, please e-mail us at help@mobility-1.com or call us at 818-514-2880 9am to 5pm PST Monday to Friday. We believe communication is key to any business relationship, so it is important for customers with any concerns with their purchase to e-mail us first. If we are not aware of a problem, we will not be able to resolve it.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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