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Seller#: 0UH8ISD191QPVDB95

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Our mission is to be a fair yet competitive online retailer catering to like-minded individuals that truly care about the pets they have. We, too, are pet owners and encourage others to engage with us, not just be our customer. We may not have used every item in our catalog, but we stand behind each and every product. Our manufacturers are not the “fly by night” type. They are as upstanding as we are.

Our products are for household pets such as dogs, cats and small pets like hamsters. We have a wide variety of products. For cats, we have scratching posts and towers as well as beds and window perches. For dogs, we have in-ground wireless fences and beds. For both cats and dogs we have cleaning products to get out problems like urine spots and deterrents to keep your pets out of harmful areas. We also have a wide variety of toys for your active companion. There are squeaker toys and products in which you can place a treat for your dog to be entertained for a while. We also carry fliers and items to keep your hunting dog in top shape. Many of our customers are looking for safe and effective products to minimize their dogs barking, there are a few to choose from and, as mentioned, are safe and effective.

We are pet owners just like you.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (0 Reviews ):
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 0 Reviews
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Good Rating + 4 0 Reviews
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Average Rating + 3 0 Reviews
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Poor Rating + 2 0 Reviews
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Very Poor Rating + 1 0 Reviews
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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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