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Seller#: 0UHOPTYV4UKC3E4D0

Tri Dot Innovation Seller Profile 909-594-4274 Email This SellerEmail This Seller  See all products from Tri Dot Innovation See all products from Tri Dot Innovation

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To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (153 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 85 Reviews
Good Rating + 4 18 Reviews
Average Rating + 3 8 Reviews
Poor Rating + 2 7 Reviews
Very Poor Rating + 1 35 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Jason K.
Order Date : 6/10/2016

Rating + 1

I never received my product and have not received a refund. I spoke with a newegg representative and nothing happened. Worst experience I have had with them. I got on A-mazon and got what I wanted for a similar price that was delivered in less than 3 days.

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David A.
Order Date : 6/20/2016

Rating + 5 Extremely fast shipping and a great price.

Received the projector bulb way sooner than expected.
Seriously, ordered on June 20th and it was here on June 22nd and that was with standard shipping! Newegg should take lessons from this company.
Now it's July 12 and I just received this review to fill out for Tri Dot Innovation. Again, though I love Newegg, they could learn quite a bit here as it's usually 8 or so days for their orders.
The bulb fit perfectly and was really really inexpensive. I will most definitely use them again and recommend them very highly.

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Douglas B.
Order Date : 6/15/2016

Rating + 1 They will ship your products everywhere but to you

Would not recommend them to anyone. I ordered 3 different products within a week. It has now been 12 days and have not received any of them. I live in PA. 1 has been delivered to VT. 1 to IL and 1 to IN. I have contacted Newegg and Tri Dot and still waiting to hear. The only message they sent was asking ME for tracking numbers which UPS stated they had. and said in their Email that they are in California and the power outages have been causing delays.

1 out of 1 people found this review helpful. Did you? Yes No

patrick c.
Order Date : 6/16/2016

Rating + 1 TOTAL SCAM....I ordered Marine Boat Speakers...I received some stick up Wall hangers "W T F" ? This has happen several times. Then the say it was a mistake and are out of the correct item..... Wan

I will never buy from this joke of a company again
If I could upload a pic of what they sent instead of speakers you'd say W T F
Then you cannot reach anyone to help you and say they'll call back....Yeah right

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Justin S.
Order Date : 6/2/2016

Rating + 1 Shady

Would not recommend this seller. Ordered a desktop computer and received with OPEN box. Returned to seller with RMA written clearly on outside of SHIPPING BOX per seller's return instructions. Seller claimed SHIPPING BOX was manufacturers packaging and my return is void. Seller refuses to refund money. Beware, this seller is shady.

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Order Date : 4/26/2016

Rating + 5 Happy with purchase

The item was reasonably priced and arrived quickly in good condition.

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Jeff H.
Order Date : 4/11/2016

Rating + 1 Would rate zero eggs but not allowed

Worst seller ever, sent me a horrible product I sent it back and no communication do not buy

1 out of 1 people found this review helpful. Did you? Yes No

Randy O.
Order Date : 2/23/2016

Rating + 5 easy transaction, arrived early, exactly what I needed.

Definitely would recommend and purchase from this seller again.

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Juan J.
Order Date : 1/19/2016

Rating + 1 Misleading to say the least

They say to get your business, that the bulb is an original Osram but when I got the lamp the Osram brand was nowhere to be found on the whole thing itself. That is not nice and also that no brand bulb doesn't put out as much light as the Osram that was originally in my projector. Very disappointed

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Order Date : 12/24/2015

Rating + 1 Absolute nightmare, 5hrs on the email and phone, STILL WAITING ON REFUND

bait and switch they send out old telephone lines wires etc. Trying to get my money back. They dont honor there original lisstings price for item described. I bout 37 items ALL WERE NOT SENT CORRECTLY STILL WAITING ON NEWEGG TO HONOR ADVERTISED PRICE. STAY WAY AWAY!

2 out of 2 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    We offer a 30 day satisfaction replacement or refund guarantee.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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