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Seller#: 0UHOPTYV4UKC6CE7B

Laser Tek Services Seller Profile 877-945-2737 Email This SellerEmail This Seller  See all products from Laser Tek Services See all products from Laser Tek Services

Here at Laser Tek Services® we believe that Great Customer Service, Affordable Prices and Top Notch Quality should be the most important thing we offer our customers. Using our 30+ years of experience in the industry we have been able to acquire an extremely high quality compatible and remanufactured line of cartridges for almost any printer you may have. Our Laser Tek Services® superior line of toners will meet or exceed your expectations every time, save money and go green by purchasing Laser Tek Services® line of compatible toners and refill kits.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (170 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 110 Reviews
newegg
65%
Good Rating + 4 18 Reviews
newegg
11%
Average Rating + 3 14 Reviews
newegg
8%
Poor Rating + 2 4 Reviews
newegg
2%
Very Poor Rating + 1 24 Reviews
newegg
14%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 7/1/2014

Rating + 5

shipped immediately excellent service

Did you find this review helpful? Yes No

Rick
Order Date : 6/30/2014

Rating + 1 Epson Ink

We purchased the ink, it did not indicate it was refurbished, the printer does not recognize the ink cartridges.

Did you find this review helpful? Yes No

wendyaa
Order Date : 11/22/2013

Rating + 5 defect replaced

I had black ink that had a defect. didn't need it till now bought pack of all 4 colors 11/22/13. the seller agreed to replace.

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RJG
Order Date : 1/28/2014

Rating + 1 Poor Quality

Installed the ink cartridges, the printing was terrible. Opened up to reseat the cartridges and found them leaking and pooling in the printer! Immediately removed all of the cartridges, cleaned up the printer. Ordered and installed original manufacturer cartridges. Had to run the "cleaning" operation a couple of times to get the nozzles working again but then worked great again with the original manufacturer cartridges. I do NOT recommend these! You definitely only get what you pay for in this case!

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N/A
Order Date : 12/2/2013

Rating + 5

Very fast shipping. Had my order 2 days after I placed the order. Thanks!!

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Irritated
Order Date : 11/12/2013

Rating + 1 Wrong package

I ordered a 2 pack cartridge of toner, had to have it by the weekend. It came but completely the wrong order. Poor person in MN we have their order in OR. Where ours is no one knows. Newegg couldn't help us, just gave us the sellers contact information. Of course they are not open on the weekend like they said they would be. So we are completely stuck and not very satisfied.

Did you find this review helpful? Yes No

ink stained hands
Order Date : 10/28/2013

Rating + 1 leaks

ink leaked out so badly I it was all over the place.

1 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 8/22/2013

Rating + 3 Wrong item

I recieved the correct invoice but the wrong items. We fought, and then they sent the correct items over nighted to me. So I guess that made up for the wrong items late and not having my laser printer up and running.

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N/A
Order Date : 8/6/2013

Rating + 5

I have occasionally had a horrible time with sellers dragging their feet when products are damaged in shipping or need to be returned/replaced for any reason. Laser Tek responded lightning fast! Great customer service.

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Happy Customer
Order Date : 7/2/2013

Rating + 5 Overall Excellent!!!

Fast process, fast delivery, great product, and highly recommended!

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Standard Return Policy
  • Return for refund within: 90 days
  • Return for replacement within: 90 days
  • Restocking Fee: 0.00%

RMA Policy
    At Laser Tek Services® our return policy is very lenient, offering a full refund (excluding shipping costs) on all unopened/unused items within 90 days from date of purchase. Any defective or damaged merchandise has a full warranty for 365 days from the date of purchase. If the item is defective please contact our staff at 877-945-2737 or email us at support@lasertekservices.com and we will provide a return shipping label and send out a replacement free of charge. If you need additional information regarding returns please contact our staff at support@lasertekservices.com or by phone at 877-945-2737.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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