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Laser Tek Services Seller Profile 877-945-2737 Email This SellerEmail This Seller  See all products from Laser Tek Services See all products from Laser Tek Services

Here at Laser Tek Services® we believe that Great Customer Service, Affordable Prices and Top Notch Quality should be the most important thing we offer our customers. Using our 30+ years of experience in the industry we have been able to acquire an extremely high quality compatible and remanufactured line of cartridges for almost any printer you may have. Our Laser Tek Services® superior line of toners will meet or exceed your expectations every time, save money and go green by purchasing Laser Tek Services® line of compatible toners and refill kits.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (247 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 153 Reviews
Good Rating + 4 35 Reviews
Average Rating + 3 19 Reviews
Poor Rating + 2 8 Reviews
Very Poor Rating + 1 32 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 9/3/2015

Rating + 3 Laser Tek

The black cartridge would not work in my printer.have ordered these before overall good deal. But the ink doesn't last very long..

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Order Date : 8/21/2015

Rating + 1

Gregory, Nowak--Laser Tek Services
I'm so disappointed with the service we rec'd if I could rate -10..We rec'd the incorrect item..which I was able to verify..just because packing and invoice had the CORRECT ITEM doesn't mean they pulled the correct item off shelf..original order was 8-21-15..spoke with newegg Marvin X which sent email to Laser Tek with no response..I even sent email 9-3-15 no wasn't until I called newegg a 3rd time that that action was taken!!! in the mean time I placed another order #242255516 and paid two day shipping since we were out back in late aug!! MY BIGGEST CONCERN IS IT WAS NOT OUR FAULT WE DID EVERYTHING WE COULD..NOW WE ARE HAVING TO PAY 2ND DAY SHIPPING AND A 15% RESTOCKING FEE??? WITH ALL THE HASSLE THIS HAS CAUSED WE WILL BE BUYING TONERS ELSE WHERE MAY BE A LITTLE MORE COSTLY BUT YOUR CUSTOMER SERVICE FAILED GREATLY!!! NOW FIX IT AND WANT A REFUND OF SHIPPING $34.99 AND COMPLETE COST OF ORDER # 236046324 $164.94...

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Order Date : 1/6/2015

Rating + 1 Too soon

Delivery was quick, but have not used any ink cartridges yet. So ... still don't know the quality.

0 out of 2 people found this review helpful. Did you? Yes No

Order Date : 12/15/2014

Rating + 2 Ron Flick

The printer arrived lickty split. I am still awaiting the delivery of the cartridge ordered back during the middle of December. ?? First it was del. to the P.O. Box not my residence. Then the fellow called to tell me their error. But that was at least a week ago, so I am still waiting and my work is held up because to this.

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Order Date : 8/19/2014

Rating + 5 Great customer service & product

A problem with the drum was resolved by the seller who provided a replacement to me at no return shipping cost under their 100% satisfaction guarantee. The replacement worked as well as original Brother brand at a fraction of the cost. Do business with Laser Tek Services.

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Order Date : 8/18/2014

Rating + 1 misleading

I ordered what I thought was HP 940 XL toner. The picture shown was of HP brand toner, and the description was "5 Pack Black and Color HP 940XL (HP 940) C4906AN". However, this was off-brand toner which does not work in my printer.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 7/1/2014

Rating + 5

shipped immediately excellent service

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 6/30/2014

Rating + 1 Epson Ink

We purchased the ink, it did not indicate it was refurbished, the printer does not recognize the ink cartridges.

1 out of 2 people found this review helpful. Did you? Yes No

Order Date : 11/22/2013

Rating + 5 defect replaced

I had black ink that had a defect. didn't need it till now bought pack of all 4 colors 11/22/13. the seller agreed to replace.

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Order Date : 1/28/2014

Rating + 1 Poor Quality

Installed the ink cartridges, the printing was terrible. Opened up to reseat the cartridges and found them leaking and pooling in the printer! Immediately removed all of the cartridges, cleaned up the printer. Ordered and installed original manufacturer cartridges. Had to run the "cleaning" operation a couple of times to get the nozzles working again but then worked great again with the original manufacturer cartridges. I do NOT recommend these! You definitely only get what you pay for in this case!

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 90 days
  • Return for replacement within: 0 days
  • Restocking Fee: No

RMA Policy
    At Laser Tek Services® our return policy is very lenient, offering a full refund (excluding shipping costs) on all unopened/unused items within 90 days from date of purchase. Any defective or damaged merchandise has a full warranty for 365 days from the date of purchase. If the item is defective please contact our staff at 877-945-2737 or email us at and we will provide a return shipping label and send out a replacement free of charge. If you need additional information regarding returns please contact our staff at or by phone at 877-945-2737.
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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