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Seller#: 0UHZRBI9FMWLWG449

antonline.com Seller Profile 877-293-9797 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from antonline.com See all products from antonline.com

ANTOnline.com is a national provider of Computer Server & Desktop components and peripherals. We specialize in Data Center Servers and related Components.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (2,141 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1,672 Reviews
newegg
78%
Good Rating + 4 138 Reviews
newegg
6%
Average Rating + 3 39 Reviews
newegg
2%
Poor Rating + 2 34 Reviews
newegg
2%
Very Poor Rating + 1 258 Reviews
newegg
12%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Sid
Order Date : 7/15/2014

Rating + 4 Good Supplier

The surge protector worked as well as can be expected. Delivery was a little slow (~2 weeks) but that could be for a variety of reasons.

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N/A
Order Date : 8/13/2014

Rating + 3 MLT-D111S/XAA TONER 1K YIELD

We purchased MLT-D111S/XAA TONER 1K YIELD because both the title description and the details claimed that this was a 4 pack. It turned out that it was NOT a 4 pack, but only a single pack. Other than that they sent us a top quality product... it just cost us four times what the description supposedly described. I thought the price for a 4 pack was too good to be true, and I guess I was right.

I have bought many items from ANTONLINE over the past six or seven years, and I have always been pleased with the price, the quality, and the delivery. I chalk this one bad experience up to a simple failure on their part to clearly indicate that this was a single pack and not the 4 pack that the description specified. I will continue to buy from them, but if the price seems too good to be true I will double check with the company before purchasing.

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N/A
Order Date : 8/13/2014

Rating + 5 Great Shipper

fast and easy to deal with

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Texas Gypsy
Order Date : 8/13/2014

Rating + 5 Pleased

Received order quickly and exactly what I ordered. Great Service.

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Chuck
Order Date : 8/12/2014

Rating + 4 H P Toner

The toner gets a 5 but the New Egg web page is always trying to show you a cheaper tone. I do not like that.

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N/A
Order Date : 8/10/2014

Rating + 5 good transaction

Shipped immediately and arrived in good shape. Couldn't be more satisfied.

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N/A
Order Date : 8/12/2014

Rating + 5 Dell laptop

Good deal and fast shipping. Overall well pleased with this supplier.

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N/A
Order Date : 8/12/2014

Rating + 5 Great Seller

Fast shipment and item was perfect

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wdewitt
Order Date : 8/7/2014

Rating + 5 Quick Service

Good product, quick Service, quick shipping, Thank you

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Redd7
Order Date : 7/1/2014

Rating + 5 Good place to do business

Good people to deal with, paper arrived fast and in great shape, packaging was excellent. Will come back again.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    All returns must include the following:

    Original packaging (manufacturer's box, Styrofoam, plastic bags, etc.)
    Original intact UPC barcode. Do not cut out the UPC code until you have examined and tested the product to your satisfaction. Removal of the UPC code voids any possibility of return regardless of RMA or credit request status.

    Valid Return Merchandise Authorization (RMA) written on the shipping label.

    Original packing slip. Do not mail or dispose of the packing slip until you have examined and tested the product to your satisfaction.

    The return must be complete and include all accessories (transformers, antennas, remote control, batteries, software disks, etc.)

    Manufacturer documentation (manuals, warranty cards, registration information, etc.)

    The RMA number must not be written on the original manufacturer's packaging or box. Please write the RMA number on the label used to return the item or the brown shipping box. Items received with any writing on the original manufacturer's packaging or box will be refused and returned to you at your cost and without credit approval.

    Returns

    To begin the return process on an item you change your mind about, you will first need to obtain an RMA number. Click here for directions on receiving an RMA //www.antonline.com/request_rma.php

    (If you think you may have received the wrong or a potentially defective product, you can also request an RMA, return and we will refund in full if the item is determined to be incorrect(not matching the order placed online) or defective upon return inspection.
    Please note that ANTONLINE.com does not cross-ship any items, even if you feel you may have ordered incorrectly or received the wrong product.

    Basic Return Policy

    Unless otherwise stated below, you have 30 days from the date of your order placement (regardless of when you actually took delivery of the product) to get a valid RMA from our website and return to our returns warehouse. Only one RMAis issued per return. When it expires
    (30 days from purchase), you may no longer return your product. Returns received after 30 days from purchase will be refused.

    If you are ineligible for an RMA, contact the manufacturer directly or check any applicable warranty you might have for other potential return opportunities. Note that we have no control over the manufacturer or other entities related to your product, and cannot guarantee their return policies. See the Manufacturer Contact List at the bottom of this page.

    Except as provided for verified defective products (See Special Returns Policy for Defective Products below), you will be responsible for all shipping charges for returns sent to our Returns Warehouse.

    Upon our acceptance of the merchandise in like new condition and in strict conformance with the basic criteria and basic returns policy listed above, the purchase price will be credited to the purchaser for the original purchase by Newegg
    in accordance with Newegg's specific refund policy. Please allow up to 14 days from shipment for your return to arrive at our Returns Warehouse. Note: Delivery times vary based on shipper selected. Your return will be processed within 5-7 business days (excluding Saturdays, Sundays, and holidays) after receipt of the item.

    Many of the items we sell have Special Return Policies. See the appropriate policy below to see if items you purchase are affected.



    The risk of loss for the product being returned shall be with you at all times during the shipment of such product to the returns center and with respect to any shipments from the returns center back to you, the original distributor or manufacturer, or any buyer through the liquidation process. Title to the product being returned will remain with you at all times and transfer from you to the original distributor, or a third party in the case of a liquidation of the return, only upon receipt of the products by such distributors or buyers.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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