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Seller#: 0UHOPTYVJ28L3V12E

Photo-4-Now Seller Profile 855-864-5504 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Photo-4-Now See all products from Photo-4-Now

Since 2002, Photo-4-Now Inc has been serving the ecommerce marketplace for over a decade, perfecting the art of customer satisfaction and support. Photo-4-Now Inc offers buyers a wide variety of products across virtually every category in Digital Cameras. At Photo-4-Now Inc, we aim to achieve one thing: Customer Satisfaction! Photo-4-Now Inc wants to ensure all customers are pleased to the best of our ability. If you have any issues, problems or inquiries please contact us immediately so we may assist you. We are open Monday - Friday. If you have any questions, or any concerns please call us or email us at anytime. Please allow emails/inquiries that are sent not durring work hours to be answered during the next work day.

Contact:

877-770-3131
support@photo4now.com

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (451 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 277 Reviews
newegg
61%
Good Rating + 4 57 Reviews
newegg
13%
Average Rating + 3 19 Reviews
newegg
4%
Poor Rating + 2 16 Reviews
newegg
4%
Very Poor Rating + 1 82 Reviews
newegg
18%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Tony D.
Order Date : 6/10/2014

Rating + 1 Buyer beware

Seller shipped an open box Samsung camera with Blackberry parts inside the box. Box was in poor shape and re-sealed with computer printed labels. It took about two weeks to get a response from the seller. The response was that they are selling non US models, swapping the plugs for something US compatible regardless if it's a samsung part. The kicker is they also stated all of their items are open box. I expected a new, sealed camera, not what I received. Highly disappointed.

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Angela
Order Date : 6/9/2014

Rating + 1 Avoid If Possible

Honestly, if I knew to read their reviews before hand I would not have ordered from them and spent the extra $10 and ordered my camera from somewhere else instead. Unfortunately I did not know that I was ordering my camera from a seller instead of directly from Newegg until after I submitted my payment. I was at least somewhat lucky, they shipped out my Samsung NX2000 right away and I got it within 2 days. However, I ordered the camera with only 1 lens, and they shipped it to me in the box that came with 2 lens. It's like they just took the 2nd lens out of the box and shipped me everything else. The charger adapter is also not authentic, its some no name plain adapter instead of the Samsung adapter. Besides all of that, I was just glad that I got my camera from what I can tell in new condition. I had the better of experiences compared to the rest of the reviews but I will never buy from this sell again. Nothing about this company is kosher.

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RichardK
Order Date : 5/31/2014

Rating + 1 Never again

Did not ship for 2 weeks and when I called was told it was out of stock. Yet they still had it for sale at NewEgg! Was given the option of another color. Thought about it and called back next morning, during business hours. Yet, the call went to voicemail and I got a greeting that asked to call back during "normal" business hours. Really? Ended up buying the same thing elsewhere for less, so in the end it was not bad. Really wish NewEgg would just be NewEgg and not allow others to sell on their site. That's what FeeBay and Glamazon are for and I generally stay away from those sites because of that very reason. You never know who you deal with. I love NewEgg. Great service, great prices, great shipping. Photo4Now not so much. They might as well be called Photo4NeverAgain for all I care.

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N/A
Order Date : 6/4/2014

Rating + 1 Out of luck with this one

I give them one "egg" only because I couldn't submit my review with zero. I ordered a camcorder from Photo-4-Now. The shipping info never went past showing a ticket being printed for my order. My order never arrived. I received an email telling me my return was approved and my money refunded due to the camcorder being defective. I never did any of this! The company didn't answer any of my emails, and Newegg wasn't any help either stating they would have answers for me within 48 hours. Now, it is too late to order this camcorder as everyone is sold out. Ugh!

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N/A
Order Date : 5/29/2014

Rating + 1 Sold non-existent stock

Ordered a camera, immediately got a tracking update saying 'shipping info received', two weeks later they call to say they don't have the item in stock.

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JTM
Order Date : 6/7/2014

Rating + 1 Here we go...late shipping.

Nikon lens says it shipped Monday June 8. Call to get an status updated on shipping, three days later, now shows it was just pickup Wednesday June 11. NewEgg might need to think about dropping these guys.

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Tired Old Man
Order Date : 5/8/2014

Rating + 2 Pentax K-3 with lens 18-135mm

Photo-4-Now sent me a Canon lens instead of Pentax lens.
The K-3 DSLR arrived OK and works fine.
After shipping Canon lens back for replacement, Photo-4-Now lost order for 2 weeks. A phone call initiated action to send Pentax lens, but Pentax lens arrived without sun hood. Another phone call initiated action to send sun hood, but a non-Pentax sun hood was shipped.
Although Photo-4-Now sales attendant was courteous, their quality of order processing and follow-up is poor.
I'll never do business again with Photo-4-Now.
I'll pay the extra amount to buy direct from Newegg.

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N/A
Order Date : 5/7/2014

Rating + 1 Item never shipped

Over a week after purchased the tracking number was showing it hadn't shipped. I sent a message to the seller asking about it. Couple days later I received a message saying I had issued an RMA for a refund and it had been accepted and the money refunded. Avoid this seller at all costs.

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jbarrett
Order Date : 5/12/2014

Rating + 4 Good seller

I would have given 5 stars however they forgot to ship part of the order and I had to contact them to get it corrected. Once I proved that I ordered from them they got the missing part shipped out same day with no problems

I would order from them again.

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Phoenix
Order Date : 5/20/2014

Rating + 1 no shipping info

Been waiting 3 days for shipping info from USPS and still nothing,, it was supposed to shipped on 5/21 at about 9:30am and it still has no shipping info that says it was dropped off at the post office,,,,I paid for 2 day shipping and still nothing,,,last time I will buy from this place

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Return Policy For the first 30 days of your purchase, you can return merchandise for a refund or an exchange minus a 15% restocking fee and shipping cost. You must include the original packaging and the item must be in NEW condition. Items and packing must not be marred, mishandled, or tampered with by an unauthorized repair person. All returns must include the item's original undamaged packaging and instructions. Returns must also include the blank warranty card where applicable. Returns must include all the manufactures supplied accessories. All products must be returned in its original manufactures box. Returns must be free of any physical or cosmetic damage.

    When upon inspection if these conditions are not met the product will be either sent for repair in the customer’s name or immediately sent back to the customer at customer’s expense.

    Defective Items can returned for an exchange within 30 days of purchase only if the item is in new condition and free of any cosmetic damage. If the product has cosmetic or physical damage, it will be sent to the manufacture for repair in the customer’s name. Camcorders with timers must show less than 30 minutes of use. Items with shutter counters must show less than 30 exposures.

    We are not responsible for personal data or items left in returned merchandise. We are not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us. We are responsible for the monetary value of the merchandise only.

    All Receivers must be accompanied with original box in order to be considered for a return, exchange or repair. No Exceptions

    We do not accept returns on the following items; Go Pro Cameras, Apple products, NOOK and Kindle Tablets. Videos tapes, Underwater equipment.

    When making your return, please include a copy of the invoice and a short note stating the reason for your return. In your note, please specify whether you wish to exchange the product or receive a refund.

    Refused shipments: a 15% restocking fee and shipping charges will be imposed on all refused shipments or return shipments due to incorrect address.

    RISK OF LOSS: All items purchased from Newegg are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

    Typographical Policy: We are not responsible for typographical or pricing errors. Please note that Pictures are for illustration purposes only. If there was a problem with this listing and it was discovered after you already received the product you are welcome to return it for a full refund as long as it is unused.

    Price protection Policy: Because prices fluctuate, we do not offer price Protection. Once an order is shipped, all sale prices are final.

    All TV Orders are shipped via Frieght Carriers, and will be Adult Signature Required. A Representative from the Frieght Carrier Hub will reach out to you 24 Hrs. prior to delivery. Estimated TV Delivery Time is 7-10 Business Days + 2 Business Days Handling Time. We do not offer express delivery for TVs except in the NY Tri-State Area.

    Contact Us By Phone

    Phone: 855-864-5504
    Customer Service Hours
    Monday-Thursday 10-5 PM EST

    Email: support@photo4now.com
MP3 / MP4 Player Accessories Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
RMA instructions
    When making your return, please include a copy of the invoice and a short note stating the reason for your return. In your note, please specify whether you wish to exchange the product or receive a refund.

    Return Address:

    Shipping Center
    Photo-4-Now
    226 Beach 101st Street
    Rockaway Park, NY 11694
    855-864-5504
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