Polycom SoundStation2 Direct Connect for Nortel

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Simple set up: plugs directly into Nortel Meridian digital PBX wall jack
Patented Polycom Acoustic Clarity technology delivers remarkable voice quality and natural, free flowing conversations to ma

Learn more about the POLYCOM 2200-17120-001

General

Brand: POLYCOM

Model: 2200-17120-001

Type: Voice Conferencing Device

Additional Features

Additional Features: Simple set up: plugs directly into Nortel Meridian digital PBX wall jack

Polycom Acoustic Clarity technology delivers remarkable voice quality and natural, free flowing conversations to make your meetings more productive and enjoyable

Up to 10-feet (3.5-meter) of 360-degree microphone coverage, ideal for small to midsize conference rooms. Add optional expansion microphones for even greater pickup range

Resists interference from mobile phones and other wireless devices while delivering clear voice conferencing with no distractions

Applications Port connects to mobile phones for dialing from rooms without an analog phone line, and connects to a PC to become a high-quality conference phone for Internet calling

Supports traditional telephone features such as redial, mute, transfer, and hold

Display

Display: LCD

Display Size: 132x65

Spec

Dimensions: 2.5" x 12.25" x 14.5" (H x W x D)

Weight: 1.75 lbs.

Manufacturer Warranty

Parts: 1 year limited

Labor: 1 year limited

Quick Info

Warranty

Limited Warranty period (parts): 1 year
Limited Warranty period (labor): 1 year

Manufacturer Contact Info

Customer Reviews of the POLYCOM 2200-17120-001

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Filter Results Last 2 Weeks (0) Last 6 Months (0) All Reviews (1) 0% (0) 0% (0) 0% (0) 0% (0) 100% (1) Verified Owners Video Reviews Mfr. Responses keyword Go
Gary 2/15/2013 11:40:42 AM Tech Level: 3/5 Ownership: 1/5 Verified Owner	Rating: 1/5Will not use again Pros: None Cons: Poor customer service. Read their return policy VERY CAREFULLY. Other Thoughts: Ordered Polycom SoundStation2 Direct Connect for Nortel telephone system. Shipment arrived and went to install. Had problems installing so called Polycom technical support. After some time with Polycom, it was determined that the unit apparently was not compatible with a Nortel BCM400 system (which was not immediately apparent o the tech support representative). Requested RMA from Surviellant to return unit. After requesting RMA, received an email asking if the box had been opened. Replied that it had been. Was informed by second email that if I could make it look factory sealed as if it had never been opened, they would take it back, but otherwise, they would not. They stated in their email "It is advertised in our return policy on Newegg that the product must be in the condition of brand new and factory sealed to be allowed for return or it will be denied. We do state the manufacturer part number so the product can be researched by the customer to makes absolutely 110% sure it will work for the application." Responded back that a CD had been opened and there was no way I could make it "factory sealed" condition. In reply, stated I would not purchase from Surviellant again. Later in day, received telephone call from a manager about my email. Manager kept saying he wanted to be helpful, but would not offer to accept return. Less than satisfactory customer service in my opinion and I will never use Surviellant again. If you order from this company, BEWARE and DO NOT OPEN any package unless you are absolutely sure the item will work. In my case, there was no way to know since obviously the manufacturer even had difficulty determining it wouldn't work with our system. Did you find this review helpful? Thanks for the valuable feedback you provided!

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Gary
2/15/2013 11:40:42 AM
Tech Level: 3/5
Ownership: 1/5
Verified Owner

Rating: 1/5Will not use again

Pros: None

Cons: Poor customer service.
Read their return policy VERY CAREFULLY.

Other Thoughts: Ordered Polycom SoundStation2 Direct Connect for Nortel telephone system. Shipment arrived and went to install. Had problems installing so called Polycom technical support. After some time with Polycom, it was determined that the unit apparently was not compatible with a Nortel BCM400 system (which was not immediately apparent o the tech support representative). Requested RMA from Surviellant to return unit. After requesting RMA, received an email asking if the box had been opened. Replied that it had been. Was informed by second email that if I could make it look factory sealed as if it had never been opened, they would take it back, but otherwise, they would not. They stated in their email "It is advertised in our return policy on Newegg that the product must be in the condition of brand new and factory sealed to be allowed for return or it will be denied. We do state the manufacturer part number so the product can be researched by the customer to makes absolutely 110% sure it will work for the application." Responded back that a CD had been opened and there was no way I could make it "factory sealed" condition. In reply, stated I would not purchase from Surviellant again. Later in day, received telephone call from a manager about my email. Manager kept saying he wanted to be helpful, but would not offer to accept return. Less than satisfactory customer service in my opinion and I will never use Surviellant again. If you order from this company, BEWARE and DO NOT OPEN any package unless you are absolutely sure the item will work. In my case, there was no way to know since obviously the manufacturer even had difficulty determining it wouldn't work with our system.

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Polycom SoundStation2 Direct Connect for Nortel

Learn more about the POLYCOM 2200-17120-001

General

Additional Features

Display

Spec

Manufacturer Warranty

Quick Info

Warranty

Manufacturer Contact Info

Customer Reviews of the POLYCOM 2200-17120-001

Do you own this product? Write a Review

Filter Results

Rating: 1/5Will not use again

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Purchases from these Sellers are generally covered under our Newegg Marketplace Guarantee.

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Polycom SoundStation2 Direct Connect for Nortel Polycom SoundStation2 Direct Connect for Nortel

Learn more about the POLYCOM 2200-17120-001

General

Additional Features

Display

Spec

Manufacturer Warranty

Quick Info

WarrantyBeyond any applicable Newegg return policy, this item is warranted independently by the product's Manufacturer or a Third party. Below is a summary provided for convenience only and may not be accurate or current. Read full details.

Manufacturer Contact Info

Customer Reviews of the POLYCOM 2200-17120-001

Do you own this product? Write a Review

Filter Results

Rating: 1/5Will not use again

Compare Offers from All Sellers Purchases from these Sellers are generally covered under our Newegg Marketplace Guarantee.

Send It As A Gift!

Newegg’s gift-wrap service is the ideal solution for making your gift special! Select your item as a gift, then add your message. Your gift will also be discreet with no prices being included on the packing slip.

More Buying Options

More Resources

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Polycom SoundStation2 Direct Connect for Nortel

Warranty

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Purchases from these Sellers are generally covered under our Newegg Marketplace Guarantee.