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Item#: 9SIA4P01ZS4793

Dell UltraSharp UP3214Q Black 31.5" 8ms HDMI Widescreen LED Backlight LCD Monitor IPS 4K 50 ~ 300 cd/m2 2,000,000:1

  • 3840 x 2160 8ms
  • 2,000,000:1
  • HDMI, DisplayPort, USB 3.0
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Learn more about the DELL UP3214Q

Quick Info

Warranty

  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years


Customer Reviews of the DELL UP3214Q

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  • JordoCorp I.
  • 4/21/2014 11:28:34 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsWorks Beautifully on the new Mac Pro

Pros: Absolutely brilliant and crisp display. Just flawless.

Cons: Only comes with 1 mini DP to DP cable.

Other Thoughts: Unit was shipped able to support DisplayPort 1.2 spec. Works Beautifully on the new Mac Pro with the D700 GPUs.

*NOTE: To use the display at 60Hz, you MUST have OSX 10.9.3 or above. As of the date of this review 10.9.3 is still only open to developers.

Did you find this review helpful? Yes No

  • Timothy T.
  • 4/17/2014 9:51:17 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsBeautiful Display

Pros: Display is gorgeous. Plenty of screen real estate. Build quality is excellent. Can run Linux VMs at 2560 x 1600 in a window with plenty of room left over. No Styrofoam in packaging.

Cons: Unit was touchy at first. I had to boot and restart to get a full screen using MST for 60 Hz. Turned sleep mode off. With latest drivers it is working well.

Other Thoughts: My config:
Titan video card
Win 8.1 Update
337.61 Hotfix driver.
P9X79WS
i7-4930K

Understood from experience that buying cutting edge tech can cause headaches. It was thus with this monitor. But such equipment has its rewards as well; in my case plenty of viewing area. Problems are fixed now. This is not a monitor for gaming. Unigine demos run at a crawl. But if screen space and color accuracy are what you seek, this is a fine display.

1 out of 1 people found this review helpful. Did you? Yes No

  • Jordan Z.
  • 4/16/2014 9:35:29 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsfix for nvidia 1/2 screen issue

Pros: finally a fix for the 1/2 screen tiled issues.

install a nvidia driver R337.61 or higher
here is the hotfix till the full version comes out
http://nvidia.custhelp.com/app/answers/detail/a_id/3491/kw/3491


I have 3 4k tiled monitors based on the sharp screen (which the dell is one of them)

Cons: having to use mst kinda sucks :)

Did you find this review helpful? Yes No

  • Michael B.
  • 4/7/2014 4:15:33 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsMonitor shipping with broken firmware

Pros: Lots of screen real estate, great for programming work
Calibrated well out of the box

Cons: See below.

Other Thoughts: Be warned that some basic functionality is broken on this monitor currently. Sometimes your computer will boot to a half screen and get stuck on a black screen when entering sleep mode or changing resolutions. For a product targeted at professional use these issues are very annoying and not acceptable for a $2300 display. While Dell has a firmware fix, they refuse to release it as a user-installable update. You will have to exchange your brand new model for a refurbished one to get the flashed firmware.

There's a review on Anandtech confirming all this:

"The MST feature on the Dell UP3214Q started out working poorly for me. It didn't wake up from sleep and the other issues I mentioned. A firmware update from Dell seemed to resolve all of these. It always woke up from sleep and the color profiles managed to stay in sync as well. "

With LCD being an imperfect technology this exchange process can end up beging a huge hassle. I was content with my display otherwise and exchanging it for a refurb might mean I'll get one back that has poor backlight uniformity or stuck/dead pixels (went through many monitor exchanges back in the day due to this).

Until NEW units start shipping with the updated firmware, I'd avoid this monitor.

6 out of 9 people found this review helpful. Did you? Yes No

  • Gianni V.
  • 3/23/2014 9:46:08 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year

1 out of 5 eggsall monitors have broken firmware

Pros: none

Cons: So, Dell is officially not supporting their product??! ............................... ............................... issue summary---> when using it at its full native resolution in dp1.2 as intended - half the screen literally is black and non functional on many random boots and logins. switching between applications the 1/2 the monitor turns off. Issue was identified as a firmware issue and was resolved by other manufacturers of the same monitor.

Other Thoughts: dell has elected not to support a brand new monitor, what more can one say?

3 out of 6 people found this review helpful. Did you? Yes No

  • Sidney B.
  • 3/22/2014 5:41:44 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

2 out of 5 eggsGood, bad...not Ugly.

Pros: 4k @ 30mhz (Displayport 1.1a) looks great...very nice for graphic design/photo editing

Cons: 4k @ 60mhz (Displayport 1.2) probably looks awesome if it worked

Other Thoughts: There is a huge issue with this monitor. Asus and Sharp comparable monitors had the same issue but put out a user enabled firmware flash to fix it. Dell refuses to acknowledge their monitor has any issues.

The problem is that when you enable Displayport 1.2, you only get 1/2 of the screen to show up...and sometimes nothing at all. I know my pcs and there is nothing wrong with my hardware...it is without a doubt, the monitor. Googling for 2 days to see if I could find a fix left me unsatisfied but I at least found out, I'm not the only one. Hundreds of these monitors have the same issue...as a matter of fact, I didn't read a single webpage that someone reported that their monitor actually worked with no problems.

For a $2500 monitor, it's not worth 4k@30mhz....I could by a 60" TV and get that resolution. I want 4k@60mhz....get it right dell. Fix your junk.

5 out of 5 people found this review helpful. Did you? Yes No

  • Adnan S.
  • 3/6/2014 2:56:41 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month

1 out of 5 eggsTerrible

Pros: Ultra high resolution.

Cons: Awful light bleeding and colors. The whites are sun bright so it drowns out everything else and hurts eyes after about 30 minutes. Less if you are reading text. It's impossible to focus on text because of this glowing effect. The screen is also terribly glossy. Settings menu is archaic.

Other Thoughts: I've somewhat managed to reduce the excessive glow by turning off "Dynamic Contrast" but it's still awful.

2 out of 5 people found this review helpful. Did you? Yes No

  • Hans R.
  • 1/31/2014 12:56:18 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month

2 out of 5 eggsUP3214Q simply isn’t ready yet, quality control issues

Pros: Good color calibration out of the box
Dell’s zero-dead pixel warranty
Good monitor stand with solid design
Very good reflection control
Comes with DP cable
Overall display quality is good
Many connectivity options
USB hub
HDMI @ 4K / 30Hz works fine

Cons: Host of issues with DP 1.2 in MST mode @ 4K / 60Hz (see below)
Poor quality control (my first monitor had two large dust specs behind the glass, my second monitor had one dead and one bright pixel)
Some backlight bleeding in the corners

Other Thoughts: I ran a Sapphire R9 290 with the latest Catalyst drivers on Win 8.1/64 and frequently experienced loss of synch issues with the UP3214Q (revision A00). This happens when the PC goes to sleep, changes resolutions or sometimes just randomly. Power cycling the monitor will re-synch but doesn’t work all the time. This was with the included Dell DP cable and also with a high-end Accell cable. Sometimes the monitor locked up completely requiring a PC reboot with the UP3214Q power cycle.
What’s frustrating is: Dell confirmed in writing that the synch issues would be fixed on my replacement monitor, send that out and – of course – same synch issues. Testing my R9 290 with a (higher priced) competitive 4K monitor worked just fine, so it’s definitely the UP3214Q, not the video card. Search Dell’s community forums with keyword “UP3214Q“ to find a loooong thread on this issue, this seems to happen with AMS and Nvidia cards alike.

When it does work fine 31.5 inches of 4K resolution are a thing of beauty. Yes, gaming looks brilliant, very little need for AA @ 4K, stuff looks good without it. Also Lightroom, Sony Vegas or multiple MS Office apps – working in 4K just rocks.

At this point I’d wait until Dell has acknowledged and fixed the problems.

Kudos to Newegg for the uncomplicated RMA process – you guys rock, that’s why spend my money with you!

3 out of 3 people found this review helpful. Did you? Yes No

  • Garrett C.
  • 1/17/2014 5:46:22 AM
  • Tech Level: High
  • Ownership: less than 1 day
  • Verified Owner

5 out of 5 eggs4K Gaming at 60Hz

Pros: Resolution
Large Display Area
Beautiful build quality with aluminum body (that's al-u-min-ee-um as the Apple boys say it.)
Actually comes with a Displayport to MiniDP cable in the box!
3 year Warranty From Dell which includes a Zero dead pixel policy.
Setup time was about 2.4 minutes
Games look fantastic
Media looks fantastic
DSLR photos look fantastic
Adult Video looks fantastic (yes there are 4k adult sites out there)

Cons: I couldn't afford 3 of them.

Other Thoughts: I picked up this monitor to game on. As stated in the Pro's section I am coming off a 3007WFP. Now from all data gathered that monitor is the same panel that Apple uses in it's LED Cinema displays. While the screen was gorgeous when I first got it, like anything else over time you want more.

I upgraded my gaming rig:

SLI GTX Titan 6GB
16GB RipJaw Ram
1TB Raid 0 Intel 520 SSD's
Intel 3970X CPU (Haswell was not out when I upgraded)
H100i Watercooled
R500 Case

Now, this rig will play all games at playable frame rates. Some games obviously were not built for 4k and therefore even with a powerful rig struggle at 4k Resolution, for the most part however, most games made in 2013/2012 have a fantastic time recognizing 4k Resolution and I often get 50-60fps with Vsync on.

I had so many questions about this monitor that nobody seemed to answer and it's problems looked crazy, I was so worried when I ordered it and here's what happened in my situation.

Setup monitor, plugged it in, started up computer, Windows 8.1 wouldn't recognize the display port, forgot I had a secondary DVI monitor plugged in but not on. I went into control panel and fiddled around, then realized I probably didn't have the cable in all the way. After re-setting the displayport cable, Windows immediately detected it and it put it up as a secondary screen.

While this was great, the monitor was in SST or single stream transport, all you need to know is in that mode, at this time Nvidia's drivers do not allow 60hz over SST. To get 60Hz mode, you must give up your beautiful color corrected modes and enable DisplayPort 1.2a in the menu on the monitor.

To do this hit the menu button>Display Settings>DisplayPort 1.2 and select enable. It will warn you that you need to make sure your video card is enabled to push out through MST (multi stream transport) mode before continuing, then hit okay to confirm.

When I did this, the first time, I almost crapped my pants because half of my screen was missing (black). After a frantic Google, I found that when using the latest Nvidia drivers and Windows, all that was required was a log off and login to fix it. Since I was going to remove that second monitor anyway I decided just to reboot.

On the reboot everything came up as it should and I was at a glorious 4k resolution at 60hz smiling and in awe of this monitor.


For whatever reason people were saying they couldn't see the bios or start-up menus, for me that's not true. When I power on my PC I can see my bios, and windows boot screens. I have even gone into my bios at full screen and made changes. So this might have something to do with Gaming mode / Displayport 1.2a enabled.


I have absolutely nothing bad to say about this monitor at this time. If something comes up, I will be sure to post it.


On a closing note, I will say playing my games with this new display panel makes my games look so more color efficient and vibrant against the other panel. (3007WFP).

7 out of 11 people found this review helpful. Did you? Yes No

  • Nhan H.
  • 1/6/2014 12:31:13 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

2 out of 5 eggsNot usable in full MST / DP 1.2 mode

Pros: When it works, the monitor is beautiful and well designed when compared to the similar Sharp and Asus 32" 4K monitors.

Cons: Major issues when in MST / Display Port 1.2 mode.

Other Thoughts: The review dated 1/2/2014 9:40:30 AM captures all of the issues with this monitor. I have been on the Dell forum but Dell is "unable to reproduce" the issue. As much as I like the monitor when it works, it is not ready for prime time. Perhaps it needs another revision or two to work out the kinks.

4 out of 6 people found this review helpful. Did you? Yes No

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